Senior Solutions Architect

RapidSOS

. Own technical customer engagement during pre-sales by building and presenting product demos .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical customer engagement, building and presenting product demos, and designing solutions that integrate APIs into emergency response workflows. Proficient in programming, particularly Python, with hands-on experience in AI tools and cloud technologies.

Highest-signal resume keywords

Technical Customer EngagementAPI-Based Product ExperiencePython ProgrammingAWS, GCP, Azure FamiliarityAI Tools Prototyping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Solution DesignProduct DemonstrationDocumentation CreationScope AssessmentFeasibility AnalysisTechnical Risk AssessmentCustomer Requirements TranslationSaaS Product ExperienceProblem-SolvingCollaboration

Soft Skills

Strong CommunicationCollaboration SkillsSelf-StarterInnovative MindsetFlexibility

Tools & Technologies

AWSGCPAzureDockerKubernetes

Industry Keywords

TelecommunicationsEmergency Response WorkflowsCustomer EngagementPre-SalesPilot Implementation

Tech Stack

Tools & technologies

AWSAzureDockerGoogle Cloud PlatformKubernetesPython

About the role

Key responsibilities & impact

Own technical customer engagement during pre-sales by building and presenting product demos
Create pilot and proof-of-concept implementations
Design technical solutions connecting RapidSOS APIs and integrations to emergency response workflows and customer products
Build customized technical presentations and demonstrations
Partner with Account Executives on account strategies, execution, value proposition, and trusted-advisor relationships
Create documentation, specifications, and SOWs translating customer requirements for Product and Engineering
Assess scope, feasibility, and technical risk
Collaborate with Sales, Engineering, Product, and Public Safety
Use AI to build, prototype, and solve customer and team problems

Requirements

What you’ll need

5+ years of experience in engineering, including 3+ years in a technical customer-facing capacity
Experience with complex API-based or SaaS products
Proficient programming ability in any language, with Python preferred
Familiarity with AWS, GCP, Azure, Docker, or Kubernetes
Ability to work directly with clients and translate needs into technical solutions
Strong communication and collaboration skills
Self-starter with strong problem-solving instincts and an innovative streak
Flexibility in a high-growth environment where priorities can shift quickly
Hands-on experience building with AI tools and an AI-forward mindset
Ability to travel up to 25%
Telecommunications experience is nice to have but not required

Benefits

Comp & perks

Competitive salary and benefits
Equity participation / equity options
Dynamic, flexible and fun start-up work environment
Work with a passionate team on solving one of the largest challenges globally