Account Manager

RateHawk

. Expand and consolidate presence in the assigned territory.

Posted 10/28/2026full-timeRemote • ChinaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and business development within the travel industry, with a strong focus on B2B relationships and API technology deals. Proficient in data-driven decision-making and capable of navigating diverse cultural contexts to enhance partner performance.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentB2B Travel NetworksFluent in Mandarin and EnglishAPI Technology Deals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data-Driven Decision-MakingMetrics-Driven AnalysisTransaction Processing AccuracyMarket AnalysisComprehensive Reporting

Soft Skills

ProactiveMotivatedTeam PlayerResults-FocusedComfortable with Fast-Changing Environments

Tools & Technologies

CRM SystemsAPI Technology

Industry Keywords

Travel IndustryTour OperatorsTravel AgenciesTravel Management CompaniesOnline Travel AgenciesCultural Contexts

About the role

Key responsibilities & impact

Expand and consolidate presence in the assigned territory.
Maintain and develop relationships with signed partners, including tour operators, travel agencies, travel management companies, and OTAs, to increase their performance.
Collaborate with the sales team to identify and grow opportunities within the territory.
Follow up with existing and new partners to provide system training.
Position the brand within the travel trade through product presentations and networking events.
Address incident issues and ensure partner support.
Oversee payment control and ensure accuracy in transaction processing.
Spend approximately 30% of working time on business trips, including client meetings, industry events, and other business-related events.
Provide market and competitive environment analysis.
Provide regular comprehensive reporting through CRM and internal systems.
Maximize and develop API deals with potential and existing partners.

Requirements

What you’ll need

Minimum of 3-5 years of successful experience in account management or business development of B2B companies within the travel industry.
In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
Fluent in Mandarin and English.
Up to 40% of travel time may be required.
Data-driven decision-making, metrics-driven, and good with numbers.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with a fast-changing business environment, and a team player.
Ability to understand and work across a wide range of cultural contexts.
Competence in API technology deals is a plus.
Strong commercial aptitude and entrepreneurial spirit.
Job scope includes both API and Retail segments.

Benefits

Comp & perks

Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.