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RateHawk

Account Manager

RateHawk

. Expand and consolidate presence in the assigned territory.

Posted 9/26/2026full-timeRemote • BelgiumMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Expand and consolidate presence in the assigned territory.
  • Maintain and develop relationships with signed partners, including tour operators, travel agencies, travel management companies, and OTAs, to increase their performance.
  • Collaborate with the sales team to identify and grow opportunities within the territory.
  • Follow up with existing and new partners to provide system training.
  • Position the brand within the travel trade through product presentations and networking events.
  • Address incident issues and ensure partner support.
  • Oversee payments and ensure accuracy in transaction processing.
  • Spend approximately 20% of working time on business trips, including client meetings, industry events, and other business-related events.
  • Provide market and competitive environment analysis.
  • Provide regular comprehensive reporting through CRM and internal systems.
  • Maximize and develop API deals with potential and existing partners.

Requirements

What you’ll need
  • Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry.
  • In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
  • Fluent in English and Dutch (Flemish) and French; other languages are advantageous.
  • Up to 20% of travel time may be required.
  • Used to data-driven decision-making, metrics-driven and good with numbers.
  • Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player.
  • Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
  • Competence in API technology deals.
  • CRM knowledge.

Benefits

Comp & perks
  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.