Junior Account Manager, Central and Eastern Europe

RateHawk

. Maintain and develop collaborative relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies, increasing partner performance and engagement.

Posted 9/22/2026full-timeRemote • Poland, Lithuania, Latvia, HungaryJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and business development within the travel industry, with a strong focus on partner engagement, data-driven decision-making, and effective communication across diverse cultural contexts.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentB2B Travel NetworksData-Driven Decision-MakingFluency in English and Lithuanian, Latvian or Polish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Partner Performance AnalysisTransaction VerificationCRM ReportingMarket Trend AnalysisSystem Training

Soft Skills

ProactiveMotivatedResults-FocusedTeam PlayerAction-Oriented

Industry Keywords

Travel IndustryTour OperatorsTravel AgenciesTravel Management CompaniesOnline Travel AgenciesOTAsCultural ContextsNetworking EventsPayment OperationsMetrics-Driven

About the role

Key responsibilities & impact

Maintain and develop collaborative relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies, increasing partner performance and engagement.
Collaborate with sales to identify, assess, and support growth opportunities in the defined territory, contributing expertise on market trends and partner needs.
Conduct follow-up communications with current and prospective partners to provide system training and enhance platform understanding and utilization.
Position and promote the client’s brand within the travel trade sector through product presentations and representation at relevant industry networking events.
Advise on resolving incident-related matters affecting partners, facilitating support and timely communication between involved parties.
Oversee payment-related processes, including transaction verification and control, and recommend improvements to payment-operation accuracy and integrity.
Prepare and submit regular comprehensive reports using the client’s CRM and internal systems, providing analysis and insights on partner activities, market developments, and relevant metrics.

Requirements

What you’ll need

Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry.
Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).
Fluent in English, and either Lithuanian, Latvian or Polish; other languages are advantageous.
Up to 10% of travel time may be required.
Data-driven decision-making, metrics-driven, and good with numbers.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer.
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Only CVs in English will be considered.

Benefits

Comp & perks

Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.