Tech Service Sales

Ravago Americas

. Provide commercial technical support to existing and targeted customers .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support for plastics-related inquiries, material properties, and processing issues while effectively managing customer relationships and delivering technical presentations. Possesses strong financial acumen and experience in sales management within the commodity and engineering plastics market.

Highest-signal resume keywords

Bachelor’s Degree in Business, Engineering, Material Science, or Supply Chain5 Years of Relevant Work ExperienceFinancial Business AcumenSales or Sales Management ExperienceCommodity and/or Engineering Plastics Market Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportMaterial SelectionPart/Mold Design ReviewsTroubleshootingTechnical PresentationsData AnalysisSpecification ApprovalCompetitive Offset ListsCustomer Technical DiscussionsVisit Report Writing

Soft Skills

Time ManagementProject PrioritizationEffective CommunicationCustomer Relationship ManagementTeam Collaboration

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

PlasticsMaterial PropertiesProcessing EquipmentTestingBusiness DevelopmentGeographical Region SupportBilingual Spanish or Portuguese

About the role

Key responsibilities & impact

Provide commercial technical support to existing and targeted customers
Troubleshoot processing issues and attend processing trials
Assist with material selection and part/mold design reviews
Attend customer meetings as the technical expert
Develop and deliver technical presentations and workshops
Support technical questions and requests for technical literature, data sheets, material properties, and other documents
Assist in determining causes of part failures
Assist with specification approval
Work on competitive offset lists and support Business Development Managers with special projects
Provide data, literature, and other technical information
Answer plastics-related questions about material properties, processing, equipment, and testing
Participate in customer technical discussion conference calls
Write visit reports and disseminate information
Provide internal sales and management support and external customer support within a defined geographical region
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, Material Science, Supply Chain or related training required
Equivalent experience considered in lieu of degree
Minimum 5 years of relevant work experience in similar title and scope of responsibility preferred
Financial business acumen demonstrated by previous work experience
Sales or sales management experience preferred
Commodity and/or Engineering plastics market experience
Valid driver’s license required
Proficiency in English required
Applicants must be authorized to work in the United States
Bi-lingual Spanish or Portuguese is a plus
Ability to manage time and travel schedule effectively
Ability to prioritize projects and tasks and complete them in a timely manner
Ability to push, pull, and lift up to 40 lbs weekly
Ability to set up desk equipment, including connecting cables and power cords

Benefits

Comp & perks

Continuous, on-going training, including supplier-specific seminars, industry seminars, formal courses, travel with other Technical Service Engineers, and reading technical books, journals and papers
Remote work from a home office
Travel by car, with flying required when necessary