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About the role
Key responsibilities & impact- Use various RBC systems to enter data
- Enable clients to receive funding on RBC products
- Process maintenance requests for clients' loans and products
- Process moderately simple to complex client transactions
- Examine documents for completeness and accuracy
- Process work volumes according to established service quality standards
- Recommend process changes to improve efficiency and effectiveness
Requirements
What you’ll need- Available 12PM–8PM EST Monday to Friday
- Attention to detail and multitasking skills
- Strong logic, analytical and problem-solving skills
- Ability to work in a fast-paced, high-volume environment with flexibility when needed
- Accurate keyboard skills and proven ability to enter data at the required speed
- Proficient in relevant computer applications, including MS Office and Internet
- Adaptability and ability to thrive in a continuous learning environment
- Business Lending Operations experience (nice to have)
- Experience working under high-pressure environments (nice to have)
- Adept at multitasking (nice to have)
Benefits
Comp & perks- Training and coaching supporting employee development
- Continued learning and long-term career development
- Supportive, dynamic, high-performance, progressive and collaborative team
- Career development opportunities with RBC
- Inclusive workplace based on respect, belonging and opportunity
