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RBC

Branch Manager

RBC

. Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience .

Posted 10/6/2026full-timeToronto • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mutual funds sales and management, with a strong focus on client experience, team leadership, and digital enablement. Proven ability to drive results through effective resource allocation and community engagement.

Highest-signal resume keywords
Mutual Funds AccreditationLicensed Mutual Funds Sales ExperiencePeople Management ExperienceDigital Channel UtilizationBusiness Acquisition Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mutual Funds SalesTalent ManagementClient EducationProblem ResolutionOperational Compliance
Soft Skills
CoachingCollaborationEmployee EngagementCommunity Leadership
Tools & Technologies
Digital EnablementMultichannel Usage
Certifications & Qualifications
IFICCSCMutual Fund Branch Management Exam
Industry Keywords
Retailing ExcellenceClient ExperienceSales GrowthMarket ShareBusiness BankingPersonal Banking

About the role

Key responsibilities & impact
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
  • Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
  • Ensure high employee engagement through recruiting, talent management, development, and career planning
  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports
  • Act as a local market leader and RBC Ambassador within the community
  • Build relationships and encourage collaboration across RBC roles
  • Steward digital enablement and multichannel usage
  • Support ongoing staff development through consistent routines

Requirements

What you’ll need
  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
  • Minimum 3 years in a people management role
  • Entrepreneurial business acquisition mindset
  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
  • Experience in both business and personal banking (nice-to-have)

Benefits

Comp & perks
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Financial strength and strong brand to support your goals