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RBC

Branch Service Manager / Registered Client Associate

RBC

. Oversee branch staff and operations .

Posted 10/14/2026full-timeUnited StatesMid-Level💰 $47,000 - $80,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in overseeing branch operations, staff training, and client relationship management within the financial services sector. Proficient in processing transactions and ensuring compliance with industry regulations.

Highest-signal resume keywords
Financial Services ExperienceSeries 7 CertificationSeries 66 CertificationStrong Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Transaction ProcessingClient Account ManagementSecurities RecordingFund TransfersTrade Execution
Soft Skills
Staff SupervisionMotivationProblem Resolution
Tools & Technologies
ACH ProcessingWire Transfer Systems
Certifications & Qualifications
Series 7Series 66Series 63Series 65
Industry Keywords
Financial RegulationsClient RelationshipsBranch OperationsPolicy Communication

About the role

Key responsibilities & impact
  • Oversee branch staff and operations
  • Onboard, train, motivate and direct branch staff
  • Resolve staff supervision issues and escalate to the Complex management team
  • Communicate policy and procedural changes affecting branch employees
  • Onboard new accounts
  • Record securities and coupons received from clients and ensure proper account crediting
  • Transmit client securities to the Complex main office and Minneapolis according to required procedures
  • Oversee cage activities and timely transaction processing
  • Build and maintain professional client relationships
  • Answer account questions
  • Facilitate transfers of funds and securities
  • Complete trades in client accounts
  • Process checks, wires and ACHs

Requirements

What you’ll need
  • 3+ years of financial services experience
  • Solid knowledge of industry rules and regulations
  • Strong written and verbal communication skills
  • Strong computer skills
  • Series 7 and 66, or Series 63/65, or ability to obtain within 12 months
  • Attention to detail
  • Bachelor’s degree or job-related experience (nice-to-have)
  • Supervisory experience (nice-to-have)

Benefits

Comp & perks
  • Training, development and learning resources
  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation and commissions
  • Stock where applicable
  • 401(k) program with company-matching contributions
  • Health, dental, vision, life and disability insurance
  • Paid time-off plan
  • Coaching and management development opportunities
  • Flexible work/life balance options
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across the business