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RBC

Manager, FSS Business Operations Support

RBC

. Manage the shared service team responsible for processing FiBRS business rules transactions .

Posted 10/16/2026full-timeHalifax • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing shared service teams and validating financial reporting impacts related to FIBRS business rules. Proficient in facilitating user acceptance testing and ensuring compliance with SOX audit activities.

Highest-signal resume keywords
FIBRS Business Rules ManagementUser Acceptance Testing (UAT)RBC Finance Systems KnowledgeProcess ImprovementSOX Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Excel ProficiencyPivot TablesVB LookupsProcess Documentation Writing
Soft Skills
Detail OrientedAnalytical SkillsTime ManagementOrganizational SkillsProblem-Solving Skills
Tools & Technologies
EPMPeopleSoftKnowledge Management Tool
Industry Keywords
Financial ReportingBusiness Rules TransactionsCross-TrainingAudit ActivitiesCompliance Controls

About the role

Key responsibilities & impact
  • Manage the shared service team responsible for processing FiBRS business rules transactions
  • Work with business partners to identify new requirements and system enhancement opportunities related to FIBRS rules
  • Validate the impact of business rule changes to financial reporting
  • Lead user acceptance test plan creation and execution and provide clients with UAT results for signoff
  • Validate weekly and monthly reports for completeness and accuracy of FIBRS business rules
  • Contribute content to the Knowledge Management tool to support an efficient support environment
  • Support cross-training within the shared service team
  • Participate in SOX audit activities for finance systems and ensure compliance with controls

Requirements

What you’ll need
  • Previous knowledge of RBC finance systems and tools, including EPM, FIBRS and PeopleSoft
  • Detail oriented, analytical, able to work independently and a fast learner
  • Change mindset and ability to apply a process improvement lens to BAU activities
  • Good oral and written communication and interpersonal skills
  • Proven time management, planning, organizational and problem-solving skills
  • Strong technical proficiency in Excel, including Pivot tables and VB lookups (nice-to-have)
  • Experience with writing process documentation (nice-to-have)

Benefits

Comp & perks
  • Leaders committed to your growth through coaching and meaningful opportunities
  • Visible impact on enterprise-critical and regulatory initiatives
  • Dynamic, collaborative, high-performing team culture
  • Challenging work with the chance to innovate and build lasting solutions
  • A purpose-driven environment focused on helping clients and communities thrive