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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and business development, with a strong focus on financial advice and risk assessment. Proficient in leveraging financial products and services to meet client needs while advocating for digital solutions.
Highest-signal resume keywords
Client Relationship ManagementBusiness DevelopmentFinancial AnalysisRisk AssessmentCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit StructuringFinancial AnalysisDeal PresentationsRisk AssessmentBusiness Development
Soft Skills
Communication SkillsTime ManagementOrganizational Skills
Tools & Technologies
RBC Mobile ApplicationsOnline Banking Applications
Certifications & Qualifications
Commercial Banking Advisor Training Program
Industry Keywords
Small Business BankingClient AcquisitionFinancial ProductsClient DiscoveryDue Diligence
About the role
Key responsibilities & impact- Provide business and financial advice and manage a portfolio of high value small business clients
- Acquire, grow and deepen client relationships through tailored financial advice
- Proactively contact clients, conduct client discovery, understand needs and changing circumstances, and monitor satisfaction with RBC
- Plan and prioritize client and market activities
- Identify opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs
- Manage risk and exercise due diligence in banking procedures
- Develop appropriate action plans in response to concerns and risks
- Champion digital enablement and advocate for RBC mobile and online applications
- Visit clients on-site to understand their business objectives and operations, as permitted
- Partner with RBC advisors and specialists to deliver a valued client experience
Requirements
What you’ll need- Minimum of 2 years of relevant banking experience, preferably in a sales focused role.
- Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
- Proven track record in exceptional client relationship management
- Excellent communication, time management and organizational skills
- Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
- Completion of the Commercial Banking Advisor training program, or previous experience as a small business owner, or in similar field
- Good knowledge of a broad array of business and personal financial products and services
- Mobility to travel within the Greater St. John’s market
- Ability to visit clients on-site, as permitted
Benefits
Comp & perks- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Opportunity to collaborate with other business segments within the bank
- Competitive compensation
- Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
- Flexible work/life balance
- Ability to make a difference and have a lasting impact on your clients’ business and personal life