FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading governance for loyalty platforms, managing supplier relationships, and driving operational efficiency through data analysis and cross-functional collaboration. Proficient in preparing executive materials and managing risks while ensuring adherence to quality standards and contractual obligations.
Highest-signal resume keywords
Project ManagementData AnalysisSupplier ManagementLoyalty ProgramsProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance IndicatorsProcess StructuringRisk IdentificationOperational PlanningGovernanceProject ManagementCustomer Relationship ManagementRetail OperationsPromotional Campaigns
Soft Skills
Clear PrioritizationExecution DisciplineCross-Functional CollaborationCommunicationProblem Solving
Tools & Technologies
Microsoft OfficeExcelPowerPoint
Certifications & Qualifications
Project Management CertificationAgile Methodologies CertificationGovernance Training
Industry Keywords
Loyalty ProgramsCustomer EngagementRetailContractsService Level Agreements
About the role
Key responsibilities & impact- Lead end-to-end governance of the Loyalty platform by structuring forums, timelines, roles, responsibilities, follow-up routines, and decision logs
- Serve as the company’s focal point in relationships with suppliers and partners, ensuring adherence to processes, SLAs, quality standards, contracts, and RD Saúde decisions
- Monitor performance, operations, inventory, customer experience, and financial results indicators, transforming data into diagnoses, recommendations, and actionable decisions
- Manage multiple simultaneous demands while maintaining subject-matter depth, clear prioritization, and execution discipline
- Consolidate learnings from each cycle and lead the continuous evolution of the platform, pursuing scalability, operational efficiency, and improvements to the customer journey
- Mobilize and align multidisciplinary teams, including Sales, Logistics, Supply, OPF, IT, Data, Marketing, Point of Sale, Procurement, Finance, Accounting, Tax, Legal, and Compliance
- Lead the daily operational planning and monitoring of campaigns, anticipating deviations, removing roadblocks, and coordinating action plans through resolution
- Identify, assess, and mitigate operational, financial, legal, reputational, compliance, and customer experience risks
- Prepare executive materials, status reports, and recommendations for leadership, ensuring transparency regarding progress, decisions, risks, dependencies, and results
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Engineering, Economics, Marketing, Communications, Business Management, or a related field
- Advanced proficiency in Microsoft Office
- Advanced Excel and PowerPoint skills
- Knowledge of project management, governance, and process improvement
- Experience with data analysis, performance indicators, and the preparation of executive presentations
- Experience managing suppliers and contracts, and monitoring SLAs
- Knowledge of retail operations, loyalty programs, promotional campaigns, or CRM
- Ability to structure processes, identify risks, and lead action plans
- Certifications or training in Project Management, Agile Methodologies, or Governance are a plus
- Experience in cross-functional environments involving business, technology, and external partners is a plus
- Experience with loyalty programs, customer relationship platforms, or customer engagement is a plus
- Experience with complex projects, products, operations, loyalty, CRM, retail, or related areas is a plus
Benefits
Comp & perks- Annual profit-sharing bonus (PLR)
- Hybrid work schedule: 4 days on-site and 1 day remote
- NiveRD – Day off
- On-site restaurant
- Transportation allowance
- Free on-site parking
- Free company shuttle service from Osasco Bus Terminal, Lapa Station (Line 7–Rubi), and Butantã, Tatuapé, and Santo Amaro metro stations
- Gympass
- On-site gym at the Campus/Headquarters
- Medical insurance (monthly payroll deduction plus co-payment)
- Dental insurance
- ID Conecta – free telemedicine for employees
- Pharmacy benefit
- Therapy
- Physical health and wellness platforms
- Life insurance
- RD University
- Christmas basket