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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading B2B partnerships and customer training strategies, with a strong focus on measurable outcomes and stakeholder engagement. Proven ability to design and execute commercial strategies within the Australian real estate industry, leveraging data-driven insights and cross-functional collaboration.
Highest-signal resume keywords
B2B PartnershipsCustomer Training StrategyCommercial Strategy ExecutionStakeholder ManagementData Literacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise SalesCommercial StrategyTraining Program DesignRevenue MeasurementCustomer Outcomes
Soft Skills
People LeadershipInfluencing SkillsPresentation SkillsFacilitation Skills
Industry Keywords
Australian Real EstateFranchisesOwnership GroupsProptechCRM Ecosystems
About the role
Key responsibilities & impact- Lead REA’s Industry Partnerships, Sponsorships and Training function
- Unify the enterprise strategy around sponsorships and partnerships, including Campaign Agent opportunities
- Build and deepen strategic industry, corporate/franchise, and OG partnerships and sponsorships
- Design and execute a scalable customer training strategy using a one-to-many approach
- Bridge the industry, customers, and internal teams to deliver measurable outcomes
- Define and own the Industry Partnerships & Training strategy
- Translate strategy into a three-year roadmap, annual OKRs, and quarterly plans
- Represent the function in Customer Leadership and Hive forums
- Champion a “one customer / one REA” mindset across the enterprise
- Lead enterprise relationships, sponsorships, and regular strategy communications
- Own the partnership lifecycle and refer enterprise growth opportunities to Enterprise and Specialist growth colleagues
- Establish value propositions, commercial constructs, and success measures for sponsorships and partnerships
- Partner with Product, Marketing, and Sales on joint programs
- Own the National Customer Training strategy across Tier 1–3 customers, franchises, and ownership groups
- Develop scalable content for Small Business customers
- Align training with GTM and Loyalty initiatives, product launches, and industry moments
- Collaborate with Economists, Consumer Research, Product, and Marketing on training content
- Co-own the REA Ambassador Program and leverage external speakers and partners
- Embed measurement and continuous improvement into training using reach, confidence, NPS, behavioural uplift, and product adoption metrics
- Work with Customer Marketing on standardised survey frameworks and feedback loops
Requirements
What you’ll need- Proven experience in B2B partnerships, enterprise sales, or commercial strategy, ideally within media, SaaS, marketplaces or adjacent sectors
- Experience leading customer training, enablement, or industry engagement programs at scale, including events, webinars, content, or education
- Demonstrated success designing and executing commercial strategies that deliver measurable revenue and customer outcomes
- Strong people leadership experience, including building diverse teams, coaching senior ICs, and leading through change
- Exceptional stakeholder management and influencing skills, including comfort engaging C-suite internally and externally
- Highly data-literate and outcome-oriented, able to translate insight into action and clear metrics
- Deep understanding of Australian real estate industry dynamics, including franchises, ownership groups, REIs, and proptech/CRM ecosystems
- Experience working within matrixed organisations and cross-functional squads across Product, Sales, Marketing, and CX
- Strong presentation and facilitation skills
- Ability to work in Melbourne or Sydney
Benefits
Comp & perks- A hybrid and flexible approach to working
- Flexible leave options including, birthday leave and purchase additional leave
- Flexible parental leave offering for primary and secondary carers
- Volunteering leave
- Community grants
- Matched payroll giving
- Community Café donating 100% of revenue to charity
- Hackdays
