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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex employee-relations cases and advising on UK&I employment legislation, with a focus on stakeholder management and effective communication. Proven ability to navigate organisational changes and deliver coaching to enhance management capabilities.
Highest-signal resume keywords
Employee-Relations Case ManagementUK&I Employment Legislation KnowledgeCIPD QualificationStakeholder ManagementChange Programme Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee-Relations Case ManagementEmployment Tribunal PreparationOrganisational RestructuresTrade Union ConsultationPolicy Refreshing
Soft Skills
Pragmatic Problem-SolvingCommercial MindsetCollaborative JudgmentTrust BuildingClear Communication
Certifications & Qualifications
CIPD Qualification
Industry Keywords
Employee-RelationsUK&I LegislationGrievance ManagementDisciplinary ProceduresConsultation Processes
About the role
Key responsibilities & impact- Manage and resolve a high-volume portfolio of complex employee-relations cases, including appeals and tribunal preparation
- Advise managers through organisational changes, restructures and consultation processes
- Represent the company in virtual disciplinary, grievance and collective consultation sessions
- Refresh policies in line with evolving UK&I legislation
- Deliver practical coaching to improve management capability
- Partner with the wider People team on projects to improve and scale HR operations
Requirements
What you’ll need- Proven track record managing a highly complex, sensitive employee-relations caseload in a dedicated advisory or specialist environment
- In-depth, up-to-date knowledge of UK&I employment legislation
- Practical experience with change programmes, organisational restructures, trade union consultations and employment tribunal preparation
- CIPD qualification
- Pragmatic problem-solving and commercial, solution-oriented mindset
- Stakeholder management skills and ability to build trust and challenge leaders at all levels
- Ability to manage competing priorities in a fast-paced environment
- Ability to communicate complex legal advice clearly
- Collaborative judgment and ability to work across the wider People function
- Ability to identify when to escalate issues
Benefits
Comp & perks- 25 days' holiday plus bank holidays
- Extra day after three, five and 10 years of service
- Scheme to buy extra holiday
- Extra day's paid leave annually for volunteering
- Extra paid leave for a significant personal event
- Bonus scheme
- Company pension contributions matched up to 6%
- Salary sacrifice
- Enhanced family leave
- Flexible, inclusive and progression-supportive policies
- Healthcare cash plan
- Fast access to doctor's appointments
- Electric or hybrid car lease scheme through salary sacrifice
- 24/7 wellbeing assistance programme for employees and family
- Access to Stream financial wellbeing app
- Discounts, including 15% off Reach's Yimbly marketplace
- Interest-free loans for season tickets and technology