People Operations Partner

Reaktor

. Own the North American employee lifecycle from pre-boarding and onboarding through contracts, amendments, leave, time off, performance cycle administration, offboarding, and documentation .

Posted 9/18/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $140,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the employee lifecycle, including onboarding, performance administration, and offboarding, while ensuring compliance with US and Canadian employment laws. Proficient in maintaining accurate employee data and improving HR processes in a global context.

Highest-signal resume keywords

HR Generalist ExperienceUS Employment Law KnowledgeMulti-State Payroll ManagementVendor ManagementAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Lifecycle ManagementFLSA ClassificationFMLA KnowledgeI-9 CompliancePerformance Improvement ProcessesDocumentation PrecisionData Management in HiBobImmigration and Visa CasesBenefits AdministrationContract Management

Soft Skills

Judgment in Confidential MattersProblem-SolvingCommunication SkillsAdaptabilityInterpersonal Skills

Tools & Technologies

HiBobPayroll SystemsHRISCompliance Management Tools

Industry Keywords

People OperationsEmployee RelationsWorkplace CultureInternational HRConsulting Experience

About the role

Key responsibilities & impact

Own the North American employee lifecycle from pre-boarding and onboarding through contracts, amendments, leave, time off, performance cycle administration, offboarding, and documentation
Manage local compliance and People & Culture vendors, including payroll coordination, immigration and visa cases, benefits administration and renewals, and compensation
Manage partner relationships, service levels, audits, renegotiations, and escalations
Maintain accurate employee data in HiBob, including joiners, movers, leavers, reporting lines, cost centers, and timely terminations
Provide first-line support for North American policy, benefits, payroll, leave, and process questions
Execute employment relations matters alongside the People Partner, including warnings, performance improvement processes, and terminations
Improve local North American practices and processes; propose, build, and document fixes
Work with HR Operations colleagues in Helsinki, Amsterdam, Lisbon, and Tokyo on global process changes
Contribute to developing and aligning global People Operations processes across locations
Serve as the trusted first point of contact for employment-related matters across North America
Manage New York office facilities, suppliers, health and safety, internal events, and workplace culture activities
Report to and receive support from the Head of People & Office Operations Manager located in Finland

Requirements

What you’ll need

Around five or more years in HR generalist, People Operations, or HR administration roles in the US
Working knowledge of US employment law and practice across multiple states
Enough Canadian employment law knowledge to run a small population competently or the appetite to build it quickly
Knowledge of FLSA classification, at-will employment and termination risk, FMLA and state leave programs, multi-state payroll and registration, I-9 and work authorization, and Canadian provincial equivalents
Experience managing external partners, including payroll providers, immigration counsel, employment counsel, benefits brokers, and accountants
Administrative precision and strong attention to detail
Judgment to handle confidential matters properly and discipline to document them
Ability to turn a vague situation into facts, options, stakeholders, and a recommendation
Comfort operating as the only People person in the room and across a six to eight hour time difference from European peers
Fluent working English
Experience in consulting, technology, or another expert-led business is useful but not required
Experience in a local office of an international company is useful but not required
Experience adapting global HR processes to a local market is useful but not required
Experience with immigration and relocation is useful but not required

Benefits

Comp & perks

100% coverage on health, dental, and vision
50% coverage on family health, dental, and vision
6% matching 401k
Hybrid work arrangement with flexibility for the remaining days
Autonomy over a real operation
Direct access to global leadership and Centers of Expertise
Seat in conversations where global standards are set