Partner Success Manager

Real Gaming

. Own the partner relationship end to end, including onboarding plans, weekly cadence, quarterly business reviews, escalations and renewal readiness .

Posted 11/4/2026part-timeLas Vegas • Nevada • United StatesMid-LevelSenior💰 $48,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise partner relationships, including onboarding, success metrics definition, and cross-functional coordination. Proficient in technical account management, data analysis, and the use of AI tools for reporting and automation.

Highest-signal resume keywords

Customer Success ManagementTechnical Account ManagementData Analysis and ReportingAPI and Integration TroubleshootingCross-Functional Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQL QueriesAPI TestingData FeedsWebhooksAdvanced SpreadsheetsBI ToolsAutomation BuildingIntegration SetupDashboard CreationTechnical Documentation

Soft Skills

Clear CommunicationProblem-SolvingCalm Under EscalationBias Toward FixingOrganizational Skills

Tools & Technologies

ClaudeLookerTableauMetabasePower BIPostmanCRM ToolsSuccess PlatformsTicketing Tools

Industry Keywords

B2B SaaSEnterprise AccountsTechnical B2B SaaSPlatform-Integrated PartnersConsumer B2C Apps

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Own the partner relationship end to end, including onboarding plans, weekly cadence, quarterly business reviews, escalations and renewal readiness
Serve as the single accountable contact for an enterprise business partner
Define success metrics with the partner, build dashboards and reports, and act on data proactively
Coordinate product, engineering, marketing and design requests on the partner’s behalf and track them to completion
Brief, coordinate and QA creative and campaign assets; keep them on brand and on schedule, confirm launch and performance
Pull reports, reconcile numbers, identify anomalies, and present findings with recommendations
Maintain partner playbooks, meeting notes, decision logs and status documentation
Use Claude and similar AI tools for analysis, drafting, call summaries, reporting and routine follow-up
Maintain reachability during the partner’s business hours and attend in-person partner, customer and management meetings as required

Requirements

What you’ll need

3 to 7 years in customer success, account management or technical account management at a B2B SaaS or platform company serving enterprise accounts, with outcomes you were held to and can name
Highly technical: understand APIs, webhooks, data feeds and integrations well enough to read the docs and logs, diagnose a broken integration alongside an engineer, and explain the fix to a partner in plain language
Comfortable in the data: advanced spreadsheets and a BI or dashboard tool such as Looker, Tableau, Metabase, Power BI or similar
Hands-on technical work, such as SQL queries, scripts, testing APIs in Postman, building automations, setting up integrations or tracking, or building tools with AI
Daily use of AI tools such as Claude in your working routine, and ability to show what you do with them
Experience coordinating cross-functional delivery, including creative or marketing assets, against deadlines
Clear written and spoken communication, calm under escalation, and bias toward fixing rather than reporting
Based in the Las Vegas area, or relocating before your start date
Authorized to work in the US
Background check as appropriate for a regulated operator
Helpful but not required: industry experience in technical B2B SaaS serving platform-integrated partners
Helpful but not required: background as a technical account manager, solutions engineer or implementation lead
Helpful but not required: working understanding of marketing and hands-on experience with outcomes in consumer B2C apps
Helpful but not required: CRM or success platform and ticketing tool experience

Benefits

Comp & perks

$4,000-$5,000 per month for about 20-25 hours a week, on a 1099 contract to start, based on experience
Room to grow into a full-time role as we add partners
One partner, not a 30-account book: depth over volume
Direct access to leadership and to an in-house AI/API platform; small team, many hats, decisions made quickly and written down