Real Gaming

Customer Success Manager

• Own the partner relationship end to end, including onboarding plans, weekly cadence, quarterly business reviews, escalations and renewal readiness
• Serve as the single accountable contact for an enterprise business partner
• Define success metrics with the partner, build dashboards and reports, and act on data proactively
• Coordinate product, engineering, marketing and design requests on the partner’s behalf and track them to completion
• Brief, coordinate and QA creative and campaign assets; keep them on brand and on schedule, confirm launch and performance
• Pull reports, reconcile numbers, identify anomalies, and present findings with recommendations
• Maintain partner playbooks, meeting notes, decision logs and status documentation
• Use Claude and similar AI tools for analysis, drafting, call summaries, reporting and routine follow-up
• Maintain reachability during the partner’s business hours and attend in-person partner, customer and management meetings as required

Explore Partner Success Manager at Real Gaming. Review requirements and application details.

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Partner Success Manager