Deployment Strategist

Rec Technologies

. Join sales pursuits for enterprise clients as an implementation and product expert .

Posted 10/14/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $170,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing enterprise-level client relationships and driving customer success initiatives. Proven ability to synthesize customer insights into actionable strategies and enhance operational processes for improved client engagement.

Highest-signal resume keywords

Customer Success ManagementEnterprise Client Relationship ManagementProject ManagementData-Driven CommunicationStrategic Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Communication SkillsEntrepreneurial SpiritScrappy and Resourceful Approach

Industry Keywords

Implementation ExpertCustomer ExperienceAccount ExpansionCity PartnersSenior Stakeholder Management

About the role

Key responsibilities & impact

Join sales pursuits for enterprise clients as an implementation and product expert
Lead implementations for enterprise-size city partners
Manage relationships with senior city officials and executive-level customer stakeholders
Onboard new city customers
Manage and strengthen relationships with existing partners
Drive renewals and account expansion
Serve as a trusted advisor to city customers
Build customer success processes, playbooks, and standards for an excellent customer experience
Synthesize, prioritize, and share customer learnings cross-functionally
Partner with product and sales teams to translate customer insights into targeted improvements
Shape product development and sales targeting processes
Advocate internally for the product and operational needs of complex customers

Requirements

What you’ll need

3–6 years working in Customer Success at a tech company or startup, at a top consulting firm or finance firm, or a combination of both
2+ years of experience managing enterprise-level clients, either large corporate or government clients
Strong client-services experience
Ability to manage key relationships and remain effective with senior client stakeholders
Strong communication skills, including communicating actionable data-driven insights and pitching tailored solutions
Strategic problem-solving skills and a first-principles approach
Exceptional project management skills, including managing multiple complex projects and reprioritizing quickly
Entrepreneurial spirit and a high degree of drive, energy, and passion for creating and managing operational processes
Scrappy and resourceful approach
Currently authorized to work in the US
Must not require employment visa sponsorship now or in the future

Benefits

Comp & perks

Meaningful equity
Flexible PTO
Top-tier health, dental, and vision insurance
401(k) plan