Principal Consultant – Onboarding and Delivery

RecordPoint

. Lead onboarding and post-Gate 2 configuration for complex, multi-stakeholder, multi-jurisdictional customers from charter design through first value and beyond .

Posted 9/17/2026full-timeSydney • AustraliaLead💰 A$170,000 - A$180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep expertise in Records Management and Information Governance, with a focus on scalable solutions and client engagement in regulated markets. Proficient in leveraging AI for governance and onboarding processes while mentoring teams and shaping best practices.

Highest-signal resume keywords

Records Management ExpertiseInformation Governance FrameworksSaaS Implementation ExperienceClient-Facing Consulting SkillsAI Utilization in Professional Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ClassificationRetention DesignDefensible DisposalAudit-Ready EvidenceSolution DesignMetadata ConfigurationIntegration ToolingBusiness Requirements TranslationContinuous Improvement AnalysisException-Handling Approaches

Soft Skills

MentoringCoachingStakeholder InfluenceAdvisory SkillsDependency Management

Tools & Technologies

Microsoft 365SharePointExchangeEnterprise Content Platforms

Certifications & Qualifications

Records Management CertificationInformation Management CertificationBusiness Information Systems Certification

Industry Keywords

Regulated MarketsGovernance DocumentationAI GovernanceClient EngagementMulti-Stakeholder Management

About the role

Key responsibilities & impact

Lead onboarding and post-Gate 2 configuration for complex, multi-stakeholder, multi-jurisdictional customers from charter design through first value and beyond
Translate business requirements into scalable, maintainable solutions
Define methodologies, standards, and advisory frameworks for data inventory, ROT analysis, classification, retention, and disposal governance
Co-own retention and disposal quality with the RM Practice
Design solution patterns for non-standard requirements and evolve the pattern library
Own exception-handling approaches and decision frameworks
Advise senior customer stakeholders and influence governance decisions
Deputise for the CSM in executive forums when required
Coach consultants on dependency management, taxonomy quality, gate discipline, and artefact standards
Own functional onboarding playbook quality and shape pre-sale assumptions, charter feasibility, first-value definition, and handover standards
Define the function’s time-to-first-value approach, analyse blocker and velocity patterns, and drive continuous improvement
Use AI to accelerate discovery, workshop preparation, governance documentation, solution design, customer-data analysis, and AI-aware onboarding approaches
Model responsible, supervised AI use for customers navigating their AI governance journeys

Requirements

What you’ll need

Deep records management and information governance expertise, including standards and frameworks, classification and retention design, defensible disposal, and audit-ready evidence
Substantial client-facing consulting experience as a trusted advisor to senior stakeholders, ideally in regulated markets
Strong track record in SaaS implementation or functional onboarding, including connector deployment, metadata configuration, or integration tooling
Ability to translate business goals into configurable, scalable solutions and articulate ROI and success criteria to executives
Demonstrated impact lifting others through mentoring, playbook or template ownership, or practice leadership
Fluent, responsible use of AI in professional delivery work
Active contribution to RM and information governance forums is highly regarded
Formal study or certification in Records Management, Information Management, or Business Information Systems is highly regarded
Experience with Microsoft 365, SharePoint, Exchange, or comparable enterprise content platforms is highly regarded
Must pass a police background check to be eligible for employment

Benefits

Comp & perks

Fast-paced, dedicated and enjoyable work environment
Supportive, collaborative and transparent environment
Equal opportunities employer