Case Manager – Virtual Intensive Outpatient Program, IOP

Recovery Centers of America

. Assess and evaluate adults to determine appropriateness and need for care management services .

Posted 9/18/2026full-timeRemote • Montana • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and coordinating Individual Treatment Plans (ITPs) while effectively assessing the clinical and functional needs of adults with mental health and substance use disorders. Proficient in telehealth service delivery and familiar with Montana Medicaid behavioral health regulations and targeted case management requirements.

Highest-signal resume keywords

Individual Treatment Plan DevelopmentMontana Medicaid Behavioral Health RegulationsTelehealth Service DeliveryCommunity Resource FamiliarityEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment and EvaluationTreatment Plan CoordinationClinical DocumentationMedicaid Eligibility ScreeningCBPRS Skills Training

Soft Skills

Collaborative TeamworkTrust-Building CommunicationFlexibility in Scheduling

Tools & Technologies

Telehealth Platform

Industry Keywords

Mental Health ServicesSubstance Use DisordersSDMI CriteriaLevel of Impairment DocumentationTargeted Case Management

About the role

Key responsibilities & impact

Assess and evaluate adults to determine appropriateness and need for care management services
Assist consumers with entry into services and monitor progress throughout the continuum of care
Develop, coordinate, and monitor Individual Treatment Plans (ITPs)
Complete treatment plans within 5 encounters or 21 days, whichever is sooner, and update clinical assessments annually
Coordinate treatment team meetings and ensure treatment plans are outcome-based and recovery-focused
Educate consumers on recovery markers and incorporate them into treatment plan evaluation
Screen consumers for Medicaid eligibility and assist with enrollment as applicable
Complete required documentation, reports, and applications within established timelines
Complete SDMI designation and Level of Impairment (LOI) before initiating case management for consumers with mental health diagnoses
Collaborate with internal team members and external community providers
Meet bi-weekly with the Program Supervisor to review consumer cases and service delivery
Attend required trainings, workshops, and conferences and share relevant learning with team members
Deliver services primarily via the agency's virtual IOP telehealth platform
Maintain telehealth documentation reflecting clinical appropriateness for remote delivery
Provide Community Based Psychiatric Rehabilitation Services (CBPRS) when applicable
Deliver CBPRS skills training, including description, modeling, practice, and performance feedback
Consult with family members or key support persons as clinically indicated
Provide individual or group CBPRS within specified duration and group-size limits
Document rationale for telehealth CBPRS and attempts to identify local supports when applicable
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Social Work, Psychology, or a related human services field from an accredited college; or an equivalent combination of education and at least two years of full-time experience serving adults with mental illness, substance use disorders, or a related human services population
Lived experience as a consumer, provider, or advocate of mental health services may be considered, with equivalency documented per agency policy
Reliable internet connection and a private, confidential workspace suitable for telehealth service delivery
Working knowledge of Montana Medicaid behavioral health regulations, SDMI criteria, Level of Impairment (LOI) documentation standards, and targeted case management requirements
Ability to assess and respond to the clinical and functional needs of adults with SUD and/or serious mental illness
Familiarity with community resources and ability to connect consumers with medical, social, vocational, recreational, or other support services
Effective verbal and written communication skills sufficient to build trusting therapeutic relationships and produce compliant clinical documentation
Ability to work collaboratively within a multidisciplinary treatment team and with external community providers
Flexible scheduling, including occasional evening hours, to meet consumer needs
Attendance at required staff meetings, trainings, workshops, and conferences

Benefits

Comp & perks

Flexible scheduling to accommodate consumer availability, including evening hours as needed
Required trainings, workshops, and conferences
Telehealth/virtual service delivery
Flexible schedule adjustments for staff meetings and required trainings