Recovery Centers of America

Manager

• Assess and evaluate adults to determine appropriateness and need for care management services
• Assist consumers with entry into services and monitor progress throughout the continuum of care
• Develop, coordinate, and monitor Individual Treatment Plans (ITPs)
• Complete treatment plans within 5 encounters or 21 days, whichever is sooner, and update clinical assessments annually
• Coordinate treatment team meetings and ensure treatment plans are outcome-based and recovery-focused
• Educate consumers on recovery markers and incorporate them into treatment plan evaluation
• Screen consumers for Medicaid eligibility and assist with enrollment as applicable
• Complete required documentation, reports, and applications within established timelines
• Complete SDMI designation and Level of Impairment (LOI) before initiating case management for consumers with mental health diagnoses
• Collaborate with internal team members and external community providers
• Meet bi-weekly with the Program Supervisor to review consumer cases and service delivery
• Attend required trainings, workshops, and conferences and share relevant learning with team members
• Deliver services primarily via the agency's virtual IOP telehealth platform
• Maintain telehealth documentation reflecting clinical appropriateness for remote delivery
• Provide Community Based Psychiatric Rehabilitation Services (CBPRS) when applicable
• Deliver CBPRS skills training, including description, modeling, practice, and performance feedback
• Consult with family members or key support persons as clinically indicated
• Provide individual or group CBPRS within specified duration and group-size limits
• Document rationale for telehealth CBPRS and attempts to identify local supports when applicable
• Perform other duties as assigned

Case Manager – Virtual Intensive Outpatient Program, IOP