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Recruit4 Work SL

Nederlandse Klantenservice Technisch Medewerker

Recruit4 Work SL

. Serve as the first point of contact for customers with technical issues .

Posted 9/15/2026full-timeRemote • BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in troubleshooting technical issues related to broadband, mobile networks, and TV apps, with a strong focus on customer satisfaction and effective communication. Capable of identifying commercial opportunities and scheduling technician appointments as needed.

Highest-signal resume keywords
Native Or C2 Proficiency In DutchGood B2-Level EnglishStrong Communication SkillsCustomer Satisfaction FocusInterest In Telecommunications

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Active ListeningFriendly AttitudeAbility To Summarize ClearlyAdaptabilityQuick Learner
Tools & Technologies
Dare
Industry Keywords
TelecommunicationsTechnical SupportCustomer ServiceBroadbandMobile NetworksTV AppsGPS Signals

About the role

Key responsibilities & impact
  • Serve as the first point of contact for customers with technical issues
  • Troubleshoot broadband, mobile networks, TV apps, and GPS signals
  • Use tools such as “Dare” to identify appropriate solutions
  • Schedule on-site technician appointments when issues cannot be resolved remotely
  • Identify commercial opportunities to offer customers new services
  • Support customers for an international telecom company

Requirements

What you’ll need
  • Native or C2 proficiency in Dutch
  • Good B2-level English
  • Strong communication skills, active listening, and ability to summarize clearly
  • Friendly and helpful attitude with customer satisfaction as a top priority
  • Interest in telecommunications is an advantage
  • No IT diploma required; training is provided
  • Willingness to work evening or weekend shifts
  • Learns new information quickly and adapts easily

Benefits

Comp & perks
  • Paid training from the first day
  • Market-competitive salary
  • Full relocation package
  • Accommodation available
  • Career advancement opportunities within an international team
  • Friendly, people-focused call center environment