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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing collections and aged debtors while maintaining strong stakeholder relationships. Proficient in cash collection strategies, reconciliation processes, and effective communication in financial contexts.
Highest-signal resume keywords
Credit Control ExperienceCash Collection TargetsStakeholder Relationship ManagementXero ExperienceProperty Industry Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Debtor ManagementPayment NegotiationAccount ReconciliationInvoice VerificationDiscrepancy Identification
Soft Skills
Verbal CommunicationWritten CommunicationResilienceProblem-SolvingAutonomy
Tools & Technologies
Xero
Industry Keywords
Property IndustryFinance ProceduresAudit TrailsClient CommunicationSupplier Management
About the role
Key responsibilities & impact- Take ownership of the debtor book
- Chase outstanding payments by phone and email
- Negotiate structured payment plans
- Work toward cash collection targets
- Act as a professional point of contact for clients, tenants, suppliers, and internal teams
- Build and maintain strong stakeholder relationships
- Resolve account queries
- Perform daily, weekly, and monthly reconciliations across bank accounts and accounting systems
- Review, check, and verify supplier and contractor invoices before processing
- Maintain clear audit trails and accurate records
- Follow consistent internal procedures supporting the wider UK finance team
Requirements
What you’ll need- Previous experience directly working as a Credit Controller managing collections and aged debtors
- Exceptional verbal and written English communication skills
- Outstanding telephone manner
- Confidence navigating difficult financial conversations with diplomacy and firmness
- Resilience, grit, follow-through, and autonomy under pressure
- Ability to make decisions without being micromanaged
- High attention to detail, including spotting discrepancies, missing payments, and duplicate transactions
- Excellent common sense and initiative
- Ability to investigate issues and propose solutions before asking for help
- Experience with Xero is advantageous but not essential
- Previous exposure to the Property industry is advantageous but not essential
- Ability to work UK business hours; an 8:00 AM UK start is highly preferred
- Must be able to work fully remotely from South Africa
Benefits
Comp & perks- Supportive, collaborative culture led by a Head of Finance who encourages ownership, challenge, and continuous development
- Full-time, permanent 8-hour-a-day role
- Fully remote work from home in South Africa
- Attractive local daytime schedule
- Core working hours aligned with UK business hours
- Opportunity to learn on the job and make suggestions