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Property Client Success Coordinator
RecruitMyMom. Manage onboarding procedures for new clients by issuing order forms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client onboarding procedures and maintaining accurate records while effectively resolving utility-related issues. Proficient in utilizing AI platforms for communication and administrative tasks within a customer service context.
Highest-signal resume keywords
Client CoordinationCustomer ServiceUtility Billing ResolutionGoogle Workspace ExperienceExcellent Written English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-SolvingCommunication
Tools & Technologies
ClaudeGoogle WorkspaceWhatsAppLinkedInFacebook
Industry Keywords
Onboarding ProceduresProperty AdministrationTenant QueriesService QueriesOperational Issues
About the role
Key responsibilities & impact- Manage onboarding procedures for new clients by issuing order forms
- Set up electricity, gas, water, and broadband accounts with suppliers
- Confirm active service status for all utilities before tenant move-in dates
- Respond to incoming tenant and landlord queries within agreed turnaround standards
- Update internal systems and client trackers daily to maintain accurate records
- Resolve utility billing discrepancies and direct debit issues with clients and suppliers
- Handle service queries or complaints, escalating complex matters when required
- Utilise Claude and other AI platforms to draft communications and complete administrative tasks
Requirements
What you’ll need- Excellent written English
- Experience with Google Workspace, WhatsApp, LinkedIn, Facebook, and Claude
- Background in customer service, client coordination, lettings, or property administration
- Ability to identify operational issues and suggest solutions
Benefits
Comp & perks- Remote position
- Estimated hours: Full-time hours during UK business hours