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Staff Technical Program Manager – Healthcare
Red Cell Partners. Independently lead complex healthcare programs from customer discovery and use-case definition through technical implementation, validation, production launch, and operational transition.
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformKubernetesOracle
About the role
Key responsibilities & impact- Independently lead complex healthcare programs from customer discovery and use-case definition through technical implementation, validation, production launch, and operational transition.
- Partner with clinical, operational, IT, security, and executive stakeholders to understand workflows, pain points, data environments, integration constraints, and success measures.
- Translate ambiguous customer needs into clear program scope, requirements, milestones, ownership, dependencies, decision points, and measurable exit criteria.
- Coordinate delivery across product, engineering, AI/ML, platform, infrastructure, security, legal, compliance, and customer teams.
- Maintain an authoritative source of truth for plans, risks, decisions, dependencies, validation status, launch readiness, and customer commitments.
- Manage dependencies involving EHR systems, customer APIs, identity and access management, clinical protocols, data access, cloud/on-premises infrastructure, and third-party systems.
- Drive healthcare AI-governance readiness, including use-case registration, risk classification, validation planning, audit evidence, customer reviews, approval gates, and production sign-off.
- Define and execute phased validation approaches, including de-identified testing, sandbox, shadow mode, controlled rollout, and formal production acceptance, with quality, safety, reliability, privacy, observability, and rollback criteria.
- Lead customer program reviews, executive readouts, technical working sessions, governance reviews, and go-live readiness assessments.
- Convert deployment lessons into reusable playbooks, onboarding checklists, validation standards, templates, and program-management mechanisms.
- Surface cross-program conflicts, capacity constraints, and sequencing decisions, and drive leaders to resolution.
- Set program standards, coach other program managers, and influence portfolio-level sequencing.
Requirements
What you’ll need- 8+ years of experience in technical program management, product delivery, engineering program management, healthcare implementation, or a related role.
- Demonstrated success leading complex, cross-functional software or platform programs from ambiguous discovery through production adoption.
- Experience delivering technology in healthcare, life sciences, or another highly regulated environment involving sensitive data and formal approval processes.
- Experience working directly with enterprise customers and communicating effectively with engineers, product leaders, executives, operational teams, and domain experts.
- Strong technical fluency across software architecture, APIs, integrations, data flows, cloud infrastructure, identity, security, testing, deployment, and production operations.
- Ability to engage deeply with engineering teams, understand technical constraints, challenge assumptions, and translate engineering decisions into program and customer impact.
- Experience managing programs with external dependencies, long lead-time approvals, customer-controlled systems, and competing organizational priorities.
- Strong judgment in balancing delivery speed, customer value, technical quality, security, regulatory obligations, and long-term product maintainability.
- Proven ability to influence decisions and drive accountability across multiple teams without relying on direct authority.
- Strong written and verbal communication skills, including concise executive reporting, decision documentation, risk framing, and customer-facing facilitation.
- Willingness to travel periodically to customer locations for discovery, validation, governance reviews, and production launches.
- Preferred: Experience delivering software or AI capabilities within health systems, academic medical centers, clinical research organizations, healthcare technology companies, or provider operations.
- Preferred: Experience with EHR implementations or integrations, such as Epic or Oracle Health/Cerner.
- Preferred: Familiarity with FHIR, SMART on FHIR, HL7 v2, CDS Hooks, interface engines, and healthcare APIs.
- Preferred: Experience managing PHI, HIPAA, BAAs, audit logging, and customer-managed environments.
- Preferred: Experience with clinical or operational AI-governance processes, model validation, human-in-the-loop workflows, shadow-mode testing, and controlled production rollout.
- Preferred: Familiarity with AI agents, LLM applications, RAG, guardrails, evaluations, workflow orchestration, and model observability.
- Preferred: Experience with Kubernetes, AWS, Azure, or GCP, customer-managed deployments, and secure enterprise software delivery.
- Preferred: Experience managing clinical-administrative workflows such as document routing, scheduling, prescription renewal, prior authorization, in-basket management, discharge planning, or clinical research operations.
- Preferred: Experience building scalable delivery processes that reduce implementation time and customer-specific engineering work across multiple deployments.
- Preferred: Prior experience in a startup, forward-deployed engineering organization, professional-services environment, or other high-ownership, rapid-execution setting.
Benefits
Comp & perks- 100% employer-paid, comprehensive health care including medical, dental, and vision for you and your family.
- Paid maternity and paternity for 14 weeks at employees' normal pay.
- Unlimited PTO, with management approval.
- Opportunities for professional development and continued learning with educational reimbursements.
- Optional 401K, FSA, and equity incentives available.
- Mental health benefits through TARA Mind.
- Cost effective GLP-1 solutions available through Crux.
- Career track opportunity with potential for rapid advancement with strong performance as the firm grows.