General Manager – Retail Compliance

Red Energy

. Develop and implement Red Energy Retail’s Compliance and Regulatory Framework, related policies, and structured governance framework and cadence .

Posted 9/25/2026full-timeRichmond • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in compliance frameworks and risk management, with a strong ability to translate complex regulatory requirements into practical controls. Proven leadership in fostering a culture of accountability and providing compliance guidance across business teams.

Highest-signal resume keywords

Senior Leadership Experience in ComplianceCompliance Frameworks ExpertiseRisk Governance KnowledgeOutstanding Communication SkillsFamiliarity with Energy Regulatory Bodies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance Risk ManagementRegulatory Framework DevelopmentRisk Assessment OversightData Insights UtilizationRoot Cause Remediation

Soft Skills

Influencing SkillsRelationship-Building SkillsConstructive Challenge Ability

Certifications & Qualifications

Relevant Tertiary Qualifications in LawBusinessRisk Management

Industry Keywords

Australian Energy RegulatorEnergy Ombudsman SchemesRegulatory AffairsCompliance GuidanceGovernance Framework

About the role

Key responsibilities & impact

Develop and implement Red Energy Retail’s Compliance and Regulatory Framework, related policies, and structured governance framework and cadence
Enhance Retail’s compliance risk posture
Embed regulatory considerations into product, technology, and operational decisions
Balance regulatory obligations with customer and commercial outcomes
Oversee compliance risk assessments
Drive root cause remediation
Use data insights to address systemic risks across Red Energy
Present directly to the Board, Board Committees, regulatory authorities, and Ombudsman schemes
Build a culture of accountability and constructive challenge
Provide compliance guidance and training to business teams
Report directly to the Chief Customer Officer

Requirements

What you’ll need

Significant senior leadership experience in compliance, regulatory affairs, or compliance risk management
Comprehensive expertise in compliance frameworks and compliance risk management
Familiarity with energy bodies, including the Australian Energy Regulator, relevant state-based energy regulators, and energy Ombudsman schemes, or equivalent complex regulatory environments
Proven ability to present independently and authoritatively to Executive and Board levels
Ability to provide constructive challenge and trusted counsel
Ability to translate complex regulatory requirements into practical controls
Strong risk governance knowledge
Outstanding communication, influencing, and relationship-building skills
Relevant tertiary qualifications in Law, Business, Risk Management, or a related discipline

Benefits

Comp & perks

Hybrid work model
30 weeks of paid parental leave
Option to purchase up to 4 weeks of additional annual leave each year
KPI-based bonus
Employee recognition and rewards program
Dog-friendly team environment
Career growth opportunities
Novated leasing
Corporate rates on private health insurance
Discounts on technology, travel, and more