Senior Learning & Development Consultant

Red Energy

. Design and deliver persona-led learning experiences from raw content and vendor inputs for a new CRM and billing platform.

Posted 10/22/2026contractRichmond • AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering engaging learning experiences tailored to diverse audiences, leveraging adult learning principles and instructional design. Proven ability to lead change initiatives and evaluate training effectiveness in a dynamic project environment.

Highest-signal resume keywords

Instructional DesignChange LeadershipTraining EvaluationStakeholder EngagementAdult Learning Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tech-Platform TrainingLearning Experience DesignLearning Model DevelopmentData Analysis for Training EffectivenessProject Management

Soft Skills

Facilitation SkillsAdaptabilityRelationship ManagementCultural SensitivityCommunication Skills

Certifications & Qualifications

Cert IV in Workplace Training & Assessment

Industry Keywords

Energy IndustryBusiness TransformationAgilityTeamworkChange Curve

About the role

Key responsibilities & impact

Design and deliver persona-led learning experiences from raw content and vendor inputs for a new CRM and billing platform.
Create engaging learning experiences that develop critical thinking, change mindset, and modern ways of working.
Lead change leadership capability initiatives for employees and leaders throughout the transformation.
Build learning models and map learning sequences while project processes and scope evolve.
Evaluate training effectiveness using data and feedback, and adjust the approach as needed.
Identify stakeholders, build buy-in, and advise or challenge senior leaders and project partners on learning strategies.
Partner with Change Managers and project Operations Leads to connect technical functionality with practical ways of working.
Engage and guide the workforce through business transformation and capability development.

Requirements

What you’ll need

Proven experience working within a project environment, ideally designing and delivering tech-platform training.
Strong facilitation skills, tailoring approaches for different learning styles, cultural differences, and varying levels of engagement along the change curve.
Experience as a credible advisor navigating relationships with internal leaders and external vendors.
Experience in a similar Senior L&D role focused on technology platforms, preferably in the energy industry.
Cert IV or equivalent in Workplace Training & Assessment.
Expertise in adult learning principles and instructional design.
Whole-of-business mindset aligned with Agility, Courage, and Teamwork.
Ability to travel to the offshore contact centre to deliver training.
Ability to work in an evolving project environment with shifting scope and timeframes.

Benefits

Comp & perks

Competitive employee rates for your Red Energy electricity & gas bills.
Ongoing support, development and career opportunities.
Dog-friendly office.
Flexible working arrangements with 3 days in the office, 2 days remote.
30 weeks of paid parental leave for primary carers.
Option to purchase 4 weeks of additional annual leave (up to 8 weeks off every year!).