Sales Operations Analyst

Red Hat

. Own and execute sales operations processes, ensuring data accuracy, quality, and timely delivery.

Posted 10/6/2026full-timePune • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Operations and CRM Management, with a strong focus on data analysis, reporting, and process improvement. Proficient in leveraging analytical skills to drive operational efficiency and support business decision-making.

Highest-signal resume keywords

Sales OperationsCRM ManagementData AnalysisSalesforce ExperienceProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSales OperationsCRM OperationsData ManagementOpportunity ManagementReportingData Imports/ExportsAPIsDashboard DevelopmentAnalytical Skills

Soft Skills

Strong CommunicationStakeholder ManagementIndependent WorkContinuous Improvement MindsetProblem-Solving

Tools & Technologies

SalesforceCRM PlatformsSpreadsheetsAI ToolsData Analysis Tools

Industry Keywords

IT Sales LifecycleRoute to MarketData IntegrityOperational EfficiencySales Processes

About the role

Key responsibilities & impact

Own and execute sales operations processes, ensuring data accuracy, quality, and timely delivery.
Analyze sales data and reporting to identify trends, data gaps, and actionable insights.
Investigate data integrity issues, identify root causes, and drive appropriate resolutions.
Collaborate with Sales, Sales Operations, IT, and other stakeholders to understand requirements and deliver effective solutions.
Develop and maintain dashboards, reports, and analytics to support business decision-making.
Support CRM data management, governance, and compliance across the sales organization.
Identify opportunities to simplify, automate, and improve sales processes and operational efficiency.
Support system enhancements, data migrations, and other sales operations initiatives.
Leverage approved AI tools and technologies to improve efficiency and productivity.

Requirements

What you’ll need

Bachelor's degree; an equivalent degree from an accredited university or equivalent experience will also be considered.
2–4 years of experience in Sales Operations, Business Operations, CRM Operations, or a related analytical role.
Experience working with Salesforce or other CRM platforms, including opportunity management and reporting.
Strong analytical and problem-solving skills, with the ability to work with large datasets and translate findings into actionable insights.
Understanding of the IT sales lifecycle, Sales Operations, and Route to Market.
Proficiency with spreadsheets and data analysis.
Experience with data imports/exports, APIs, or CRM data management tools.
Strong communication and stakeholder management skills, with the ability to work independently and manage multiple priorities.
A continuous improvement mindset with the ability to identify issues, recommend solutions, and drive them through to completion.