Territory Services Manager

Red Hat

. Represent Red Hat Services within customer account teams .

Posted 9/16/2026full-timeRemote • NetherlandsMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative selling and professional services delivery, with a strong focus on customer relationship management and strategic account growth. Proficient in developing solutions that align with customer outcomes and managing complex service sales cycles.

Highest-signal resume keywords

Consultative SellingCustomer Relationship ManagementServices Sales ExperienceStatement of Work DevelopmentNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementValue Proposition CreationRFX ResponseProject Cost ManagementFinancial Impact Analysis

Soft Skills

Excellent Communication SkillsTeam LeadershipCross-Functional Collaboration

Tools & Technologies

Red Hat TechnologiesSales Forecasting Tools

Industry Keywords

Field Services SalesCustomer Account ManagementProfessional ServicesEMEA ServicesCommercial Negotiations

About the role

Key responsibilities & impact

Represent Red Hat Services within customer account teams
Understand customer business and technical needs and develop and present solutions
Offer consulting and training as part of Red Hat’s solutions
Develop solutions aligned to customer outcomes
Coordinate with delivery and sales teams
Resolve moderately complex service sales issues
Attend or host regular customer meetings, on-site meetings, and events
Analyze, strategize, and assist with customer roadmaps to grow Red Hat services presence
Build relationships with account-level stakeholders and partners
Grow bookings and revenue within assigned accounts
Participate in account planning, strategy sessions, and reviews
Coordinate and facilitate discovery sessions
Work with Sales, Specialist Sales Professionals, Solutions Architects, Global Professional Services Architects, and extended account teams
Lead Services team responses to customer requirements and guide internal approval processes for services proposals
Negotiate services pricing, project costs, and terms; manage Services margin
Ensure timely handover of projects to Services Delivery teams and participate in delivery reviews and steering committees
Identify complementary solutions with strategic business partners and key stakeholders
Provide weekly revenue and booking forecasts for assigned accounts, territories, and subregions
Document and share sales and delivery best practices across EMEA and Global Services teams
Report to a Regional Services Manager

Requirements

What you’ll need

Experienced sales professional with customer-focused field services sales and delivery experience
Ability to create and articulate value propositions, with consultative selling and professional services delivery experience
Experience presenting to and managing executive customer relationships
Successful experience overseeing and managing multiple accounts, including services sales cycles
Knowledge of Red Hat or competitive technologies
Understanding of customer and internal project impact from financial, supportability, scalability, and repeatability perspectives
Experience in services selling and developing Statements of Work (SoWs)
Experience responding to RFXs and navigating complex commercial negotiations
Ability to lead and work in virtual and cross-functional teams
Excellent written and verbal communication skills in Dutch and English
Willingness to travel within the territory and region for customer and internal meetings
Must reside in a country where Red Hat is registered to do business

Benefits

Comp & perks

Remote work arrangement
Flexible work environments, including in-office, office-flex, or fully remote depending on role requirements
Reasonable accommodations for applicants with disabilities