Director of Operations

Red Lobster

. Serve as the market leader for approximately 8–10 Operating Company restaurants within a division .

Posted 9/18/2026full-timeOrlando • Florida • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading multi-unit restaurant operations, focusing on driving profitable sales growth and ensuring compliance with operational standards. Skilled in coaching and developing diverse talent to enhance guest and employee satisfaction.

Highest-signal resume keywords

Multi-Unit Operational SkillsCoaching And Developing LeadersOperations ExcellenceGuest Count GrowthSame-Restaurant-Sales Growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance AccountabilityOperational AdjustmentsBusiness Plan ExecutionSales Growth StrategiesCompliance Monitoring

Soft Skills

Crucial ConversationsFeedback ProvisionTalent DevelopmentTeam Building

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Restaurant ManagementHigh-Volume Unit OperationsGuest ServiceEmployee SatisfactionDiverse Talent Development

About the role

Key responsibilities & impact

Serve as the market leader for approximately 8–10 Operating Company restaurants within a division
Report to a Regional Vice President of Operations
Ensure restaurant leadership teams execute at an optimal level to drive profitable Same-Restaurant-Sales and Guest Count growth
Ensure 100% compliance with the Operating Company's HR, Finance, and other functional standards and processes
Coach and develop General Managers
Coach and develop high-potential Restaurant Managers
Contribute to identifying, developing, retaining, and promoting high-potential, diverse talent within the market

Requirements

What you’ll need

Experience leading a team of Restaurant Managers and creating accountability for performance, including increased sales, high levels of guest and employee satisfaction, and consistent compliance with standards
Experience supporting new restaurant growth and coaching new restaurant management teams
Ability to execute business plans for profitable Guest Count and Same-Restaurant-Sales growth within a market
Ability to deliver Operations Excellence
Ability and willingness to hold crucial conversations with leadership teams about guest service and employee experiences
Demonstrated skill in coaching and providing feedback to developing leaders
Ability to monitor trends and make operational adjustments as required
Demonstrated strength in identifying and developing high-potential leaders and building a diverse bench to support business growth
Successful operation of a high-volume unit with operational excellence and high levels of guest and employee satisfaction
Multi-unit operational skills at the restaurant level
Demonstrated strength in identifying and building a diverse team, and coaching and developing managers
Bachelor's degree preferred