Director of Operations

Red Lobster

. Serve as the market leader for approximately 8–10 Operating Company restaurants within a division .

Posted 10/15/2026full-timeOrlando • Florida • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading multi-unit restaurant operations, focusing on driving profitable sales growth, ensuring compliance with standards, and developing high-potential leaders. Proven ability to execute business plans and enhance guest and employee satisfaction through effective coaching and operational excellence.

Highest-signal resume keywords

Multi-Unit Operational SkillsCoaching And Developing LeadersDriving Same-Restaurant-Sales GrowthOperations ExcellenceTalent Development And Retention

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales GrowthGuest Count GrowthOperational ExcellencePerformance AccountabilityCompliance Monitoring

Soft Skills

CoachingFeedback ProvisionCrucial Conversations

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Restaurant OperationsHigh-Volume Unit ManagementDiverse Talent DevelopmentGuest ServiceEmployee Satisfaction

About the role

Key responsibilities & impact

Serve as the market leader for approximately 8–10 Operating Company restaurants within a division
Report to a Regional Vice President of Operations
Ensure restaurant leadership teams within the market execute at an optimal level
Drive profitable Same-Restaurant-Sales and Guest Count growth
Ensure 100% compliance with HR, Finance, and other functional standards and processes
Coach and develop General Managers
Coach and develop high-potential Restaurant Managers
Contribute to identifying, developing, retaining, and promoting high-potential, diverse talent within the market

Requirements

What you’ll need

Experience leading a team of Restaurant Managers and creating accountability for performance, including increased sales, high levels of guest and employee satisfaction, and consistent compliance with standards
Experience supporting new restaurant growth and coaching new restaurant management teams
Ability to execute business plans for profitable Guest Count and Same-Restaurant-Sales growth within a market
Ability to deliver Operations Excellence
Ability and willingness to hold crucial conversations with leadership teams about guest service and employee experiences
Demonstrated skill in coaching and providing feedback to developing leaders
Ability to monitor trends and make adjustments to operations as required
Demonstrated strength in identifying and developing high-potential leaders and building a diverse bench to support business growth
Successful operation of a high-volume unit with operational excellence and high levels of guest and employee satisfaction
Multi-unit operational skills at the restaurant level
Demonstrated strength in identifying and building a diverse team, and coaching and developing managers
Bachelor's degree preferred