Associate, Product Delivery

Red Nucleus

. Support implementation and configuration of the iTakeControl platform .

Posted 10/22/2026full-timeRemote • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, coordinating cross-functional teams, and managing client requirements within healthcare and clinical research environments. Proficient in health data compliance standards and technical troubleshooting, with a strong ability to support clinical studies from inception to completion.

Highest-signal resume keywords

Project ManagementHealth Data ComplianceTechnical TroubleshootingStakeholder ManagementUser Acceptance Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health Data CollectionQuality Control TestingUser Acceptance TestingMobile TechnologiesDigital Application ExperienceEPRO SystemsEDC PlatformsEHR PlatformsTechnical SupportInventory Management

Soft Skills

Strong CommunicationDocumentation Skills

Tools & Technologies

Microsoft OfficeProject Management Software

Industry Keywords

FDA 21 CFR Part 11Annex 11Clinical ResearchHealthcare Systems

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Support implementation and configuration of the iTakeControl platform
Gather and document client requirements
Coordinate activities between clients, Product Management, Technical Development, and Clinical Operations teams
Conduct QC testing and User Acceptance Testing (UAT)
Manage support requests and technical troubleshooting activities
Coordinate device setup, distribution, inventory management, and lifecycle tracking
Identify opportunities for product enhancements and process improvements
Support clinical studies from conception through closeout

Requirements

What you’ll need

Undergraduate degree or equivalent professional experience
Experience in project management with the ability to manage multiple studies, stakeholders, vendors, and timelines simultaneously
Knowledge of health data collection, privacy requirements, and compliance standards including FDA 21 CFR Part 11 and Annex 11
Strong communication, stakeholder management, and documentation skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and project management software
Ability to learn new technologies quickly and provide technical troubleshooting support
Experience working with mobile technologies, including iOS and Android environments
Digital or mobile application experience (nice to have)
Experience with healthcare or clinical research systems including ePRO, EDC, or EHR platforms (nice to have)
Experience in an IT support, service desk, or help desk environment (nice to have)

Benefits

Comp & perks

Equal opportunity and inclusive workplace commitment
Non-discrimination based on race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status