Client Engagement Manager – Medical Publications

Red Nucleus

. Serve as the primary day-to-day client contact for assigned accounts and projects .

Posted 9/21/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing medical communications programs, ensuring compliance with industry regulations, and maintaining strong client relationships. Proficient in financial management, project execution, and collaboration with cross-functional teams.

Highest-signal resume keywords

Medical Communications ManagementClient Relationship ManagementFinancial AcumenProject ManagementRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical CommunicationsPharma MarketingBudget TrackingSOW DevelopmentForecastingAttention to DetailQuality AssuranceChange Order ManagementTherapeutic Landscape UnderstandingDrug Development Process

Soft Skills

Client CommunicationOrganizational SkillsTime ManagementCollaborationCoaching

Tools & Technologies

Microsoft OfficeProject Management SystemsVeeva PromoMatsDocument Submission Systems

Industry Keywords

Life SciencesPhRMAOpen PaymentsMedical EducationCompliance Requirements

About the role

Key responsibilities & impact

Serve as the primary day-to-day client contact for assigned accounts and projects
Lead execution of medical communications programs from initiation through completion, ensuring delivery to scope, timeline, budget, and quality standards
Lead regular client status meetings and prepare agendas, status updates, and meeting recaps with timely follow-up
Collaborate with Creative, Editorial, Digital, and Project teams to manage day-to-day execution
Review deliverables for alignment with client objectives, feedback, regulatory guidance, and client processes
Manage project and account financials, including budget tracking, invoicing, reconciliations, and scope-change identification
Develop and manage change orders and support proposal and SOW development
Ensure adherence to agency and client SOPs, compliance requirements, and industry regulations including PhRMA and Open Payments
Supervise and support the medical/regulatory/legal review process, including document submission systems such as Veeva
Participate in onsite client meetings, advisory boards, congress activities, and speaker programs as needed
Coach and support junior team members through guidance, feedback, and workload prioritization
Contribute to organic growth by identifying new opportunities and supporting business development efforts

Requirements

What you’ll need

Bachelor’s degree required; Communications, Marketing, Life Sciences, or related field preferred
4–6+ years of experience in medical communications, medical education, pharma marketing, or related fields
Strong understanding of the life sciences industry, therapeutic landscapes, and drug development process
Financial acumen including forecasting, SOW development, and profitability management
Strong client communication and relationship management skills
Excellent organizational and time-management skills; ability to manage multiple priorities in a deadline-driven environment
Strong attention to detail with commitment to quality, accuracy, and compliance
Ability to collaborate effectively with cross-functional teams
Proficiency with Microsoft Office and project management systems
Familiarity with document submission systems such as Veeva PromoMats preferred

Benefits

Comp & perks

Home-based/remote work position within the US or Canada
Hybrid work option for employees within a commutable distance of offices in Toronto, San Francisco, Boston, or Yardley, PA
Rich working environment focused on innovation and employee development
Meaningful work, community, and fun culture
Employee celebrations
Internationally recognized “Great Place to Work” employer