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Business Development Representative
Redemption Plus. Identify and research target accounts, contacts, territories, and market segments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in lead generation, appointment setting, and customer engagement, with proficiency in Salesforce and effective communication skills. Ability to conduct thorough account research and maintain accurate records while supporting sales operations and marketing initiatives.
Highest-signal resume keywords
Lead GenerationSalesforce ProficiencyB2B ProspectingAppointment SettingCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationPipeline ManagementData Entry DisciplineAccount ResearchSales Process Understanding
Soft Skills
Strong Communication SkillsOrganizationResilienceGoal-Oriented Performance
Tools & Technologies
SalesforceMicrosoft OfficeGoogle WorkspaceZoomInfoLinkedIn Sales Navigator
Industry Keywords
Family EntertainmentAmusementAttractionsHospitalityCustomer Reactivation
About the role
Key responsibilities & impact- Identify and research target accounts, contacts, territories, and market segments
- Execute consistent outbound activity to create new conversations, qualified meetings, and sales opportunities
- Respond promptly to inbound leads and verify lead information
- Gather qualification details, assess potential fit, and schedule discovery appointments with Account Executives
- Execute structured outreach to high-potential former customers and dormant accounts
- Create meetings and qualified opportunities to support customer win-back and revenue recovery
- Schedule qualified appointments and document relevant context
- Complete clear, timely opportunity handoffs to assigned Account Executives
- Participate in prospecting, win-back, event follow-up, and market-development campaigns
- Partner with Sales Operations and Marketing on lists, messaging, workflows, and campaign results
- Maintain accurate records of prospecting activity, lead status, qualification details, meetings, and BDR-sourced opportunities in Salesforce
- Follow lead-management, routing, and handoff processes
- Provide defined sales support when Account Executives are traveling, at trade shows, or out of the office
- Assist the Sales Operations Coordinator during periods of high volume or absence
- Build knowledge of Redemption Plus products, services, customers, industry segments, sales processes, and qualification standards
- Apply coaching and performance feedback to strengthen consultative communication and develop toward future sales opportunities
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, Communications, or a related field preferred
- 1–2 years of experience in business development, inside sales, lead generation, customer engagement, or another related function preferred
- Entry-level candidates with strong evidence of communication ability, resilience, organization, and goal-oriented performance will be considered
- Experience using Salesforce or a similar CRM platform is highly preferred
- Previous B2B prospecting, appointment-setting, or customer-reactivation experience is preferred
- Experience in the family entertainment, amusement, attractions, hospitality, or related industry is a plus
- Experience with CRM platforms, preferably Salesforce, with strong activity and data-entry discipline
- Understanding of prospecting, lead qualification, appointment setting, pipeline stages, and opportunity handoffs
- Ability to conduct account and contact research using available tools and information sources
- Strong written and verbal communication skills, including professional telephone, email, and virtual outreach
- Proficiency in Microsoft Office and Google Workspace
- Familiarity with ZoomInfo, LinkedIn Sales Navigator, sales-engagement platforms, or comparable prospecting tools is preferred
- Ability to learn and communicate Redemption Plus products, services, differentiators, and customer value
- Comfort using sales automation and AI-enabled tools responsibly
- Ability to perform work requiring extended periods of computer and telephone use
- Ability to lift up to 20 lbs. for trade show materials or product samples
- Travel required, approximately 10–15%, for trade shows, sales meetings, and off-site team events
- Occasional schedule flexibility may be required to support events or communicate with prospects across multiple time zones
Benefits
Comp & perks- Base pay plus a quarterly bonus tied to clear, measurable goals
- Personal growth plan
- Regular coaching from sales leadership
- Hybrid schedule: three days with the team in the Taunton office and two days remote
- Trade show exposure
- Salesforce and AI-enabled tools
- Quarterly recognition awards
- Competitive benefits package
- Paid time off and holidays