Account Manager, Pharma Accounts

RedSail Technologies

. Cultivate trusted, long-term relationships with executive sponsors, key decision-makers, and operational stakeholders across pharmaceutical accounts .

Posted 10/23/2026full-timeRemote • South Carolina • United StatesMid-LevelSenior💰 $115,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic pharmaceutical accounts, developing account plans, and driving revenue growth through effective stakeholder engagement and negotiation strategies. Proficient in analyzing program data to inform business insights and optimize customer satisfaction and retention.

Highest-signal resume keywords

Strategic Account ManagementPharmaceutical Industry KnowledgeNegotiation SkillsData Analysis and InsightsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningCustomer Program ManagementRetention StrategiesRevenue GrowthContract ManagementRisk AssessmentBusiness Insights TranslationOpportunity IdentificationPerformance ReportingForecasting

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving AbilitiesPresentation SkillsAnalytical Thinking

Tools & Technologies

CRM ToolsMicrosoft TeamsAI ToolsOffice Equipment

Industry Keywords

Pharmaceutical AccountsExecutive Stakeholder RelationshipsCustomer SatisfactionBusiness PrioritiesContract Renewals

About the role

Key responsibilities & impact

Cultivate trusted, long-term relationships with executive sponsors, key decision-makers, and operational stakeholders across pharmaceutical accounts
Understand customer business priorities, organizational structures, and measures of success to strengthen satisfaction, loyalty, and retention
Serve as the primary point of contact and strategic partner for assigned customer programs
Develop and maintain account plans covering objectives, stakeholder needs, commitments, risks, growth opportunities, and priorities
Establish communication cadences for contracted programs, including monthly performance reporting, quarterly or executive business reviews, escalation updates, and strategic planning discussions
Translate program data into insights, recommendations, decisions, and account-level action plans
Coordinate internal teams to deliver contracted commitments, optimize program performance, resolve complex issues, and achieve customer ROI expectations
Establish owners and timelines, monitor progress, and communicate risks or dependencies affecting customer outcomes
Identify, qualify, and advance expansion opportunities within existing key and enterprise accounts
Connect customer priorities with RedSail solutions and develop value-based growth strategies with sales, product, and service partners
Maintain visibility into the account opportunity pipeline
Lead contract renewal processes by maintaining renewal forecasts, assessing retention risk, documenting customer value, coordinating approvals, and developing negotiation strategies
Escalate risks early and drive timely actions supporting seamless renewals and sustainable revenue growth
Use independent judgment and discretion in the role
Travel based on customer needs, estimated up to 20%

Requirements

What you’ll need

Bachelor's degree in business administration, marketing, or a related field required
Proven success managing key, strategic, or enterprise pharmaceutical accounts
Experience with complex customer programs, executive stakeholder relationships, retention, renewals, and revenue growth
Excellent written, verbal, presentation, and interpersonal skills
Ability to communicate credibly with executive sponsors and translate complex information into business insights
Strong analytical, financial, and problem-solving abilities
Experience using account and program data to evaluate customer value, identify risk, prioritize actions, and support renewal and growth decisions
Experience working cross-functionally with internal teams
Ability to identify and capitalize on business opportunities within existing customer accounts
Familiarity with pharmaceutical industry trends, regulations, and customer needs
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
Strong negotiation and contract management skills
Experience navigating complex renewals, commercial terms, stakeholder approvals, and competing priorities
Experience developing strategic account plans, facilitating executive business reviews, and managing renewal and opportunity forecasts
Experience using CRM or account management tools
Proficiency in leveraging AI tools
Reliable and consistent internet access
Ability to use Microsoft Teams, computers, printers, and routine office equipment

Benefits

Comp & perks

Variable bonus through the Account Manager, Pharma Accounts Compensation Program
Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k) plan with a company match
Professional development opportunities
Programs that support employee health and well-being
Remote work arrangement
Some travel based on customer needs, estimated up to 20%