SVP, Commercial Operations

RedSail Technologies

. Lead Commercial Operations as a unified enablement function serving Pharma Sales and Pharmacy Sales .

Posted 11/11/2026full-timeUnited StatesLead💰 $225,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading commercial operations with a focus on sales enablement, program commercialization, and cross-functional execution. Proven ability to drive AI adoption, manage CRM systems, and develop scalable training programs within the healthcare and pharmacy sectors.

Highest-signal resume keywords

Commercial Operations LeadershipSales Enablement StrategyCRM Management (Dynamics, Salesforce)AI Tool Adoption (Gong, Supademo)Healthcare and Pharmacy Ecosystem Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Forecasting MethodologyPipeline ManagementTerritory and Quota DesignIncentive Compensation DesignProgram CommercializationOnboarding Program DesignP&L ManagementROI TrackingSales Technology AdoptionCross-Functional Execution

Soft Skills

Executive PresenceAnalytical SkillsInfluencing StakeholdersTeam LeadershipStrategic Partnership

Tools & Technologies

DynamicsSalesforceMonday.comPower BITableauAI Productivity Tools

Certifications & Qualifications

Bachelor’s Degree in Business, Healthcare, Life SciencesMBA or Advanced Degree Preferred

Industry Keywords

PharmaceuticalPharmacyHealthcareSales OperationsProgram CommercializationClinical ServicesPatient EngagementPharmacy WorkflowLean MethodologySix Sigma

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Lead Commercial Operations as a unified enablement function serving Pharma Sales and Pharmacy Sales
Set the function’s vision, structure, operating cadence, and integrated commercial operating model
Partner strategically with the Chief Growth Officer and sales leaders across pharma, pharmacy, Connected Solutions, health systems, and expansion sales
Build, lead, and develop leadership teams across Sales Operations, Enablement & Training, Program Commercialization, PMO, and Clinical Services
Establish shared priorities, responsibilities, cross-functional handoffs, planning, and decision-making practices
Lead adoption of AI tools such as Gong and Supademo across prospecting, account planning, forecasting, call preparation, training, and program reporting
Govern CRM and sales systems including Dynamics, Salesforce, and Monday.com
Direct forecasting methodology, pipeline management, bookings, win/loss, and representative performance insights
Partner on annual quota and territory planning and incentive compensation design and administration
Oversee connected-solutions activation, hardware sales, sales support, account processing, and customer data governance
Evolve scalable training and onboarding programs for pharma and pharmacy sellers
Ensure launch readiness for new products and programs
Oversee commercialization, go-live execution, post-go-live operations, penetration goals, forecasting, and ROI tracking
Scale the RedSail Advantage Solutions PMO for product launches and new-logo onboarding
Drive cross-functional launch and onboarding execution with Sales, Product, Development, Marketing, Finance, and Legal
Lead clinical pharmacists, technical sales engineers, and advisor teams supporting sales, activation, adoption, and program delivery
Build and measure pharmacy engagement strategies and translate pharmacy-level performance into stakeholder insights
Lead external discussions with pharmacy owners and decision makers, including the Customer Advisory Board
Report commercial metrics to senior leadership, including pipeline, bookings, program penetration, locations, patients, and transactions
Perform other duties assigned by Growth management

Requirements

What you’ll need

Bachelor’s degree in Business, Healthcare, Life Sciences, or a related field OR equivalent combination of education and relevant work experience
MBA or other advanced degree preferred
At least ten (10) years of professional experience in commercial operations, sales or revenue operations, sales enablement, or program commercialization, including senior leadership roles
Expert knowledge of CRM strategy, forecasting, pipeline management, territory and quota design, incentive compensation, and sales enablement
8+ years leading multi-functional teams, including leaders of leaders, with experience building and scaling teams in high-growth environments
5+ years in healthcare, pharmacy, pharmaceutical, or health technology/SaaS commercial organizations
Demonstrated leadership of AI and sales technology adoption, with measurable productivity and performance gains
Proven success designing onboarding and ongoing training programs for complex, multi-segment sales teams
Track record leading product and program launches, PMO functions, and cross-functional execution against P&L and ROI goals
Executive presence, strong analytical skills, and ability to influence and align internal and external stakeholders
Expert understanding of the pharmacy ecosystem, including independent, chain, and health-system pharmacy, and pharmacy workflow
Advanced knowledge of pharma manufacturer commercial models, including patient support, adherence, pharmacy-based programs, and pharmacy or patient engagement channels
Experience leading or closely partnering with clinical teams
Advanced proficiency with Dynamics, Salesforce, Monday.com, Power BI or Tableau, and AI productivity tools
Experience in private equity-backed or acquisition-driven companies, including integrating teams and processes
Familiarity with Six Sigma or Lean methodology
Up to 25% travel

Benefits

Comp & perks

Annual target bonus of 30%
Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k) with a 5% company match
Fitness bonus
Professional development opportunities
Programs that support overall well-being
Remote or hybrid work at a RedSail office