Technical Program Manager

Refold AI

. Own the enterprise customer relationship from kick-off to go-live and beyond .

Posted 11/11/2026full-timeBengaluru • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing enterprise customer relationships, driving adoption and value realization, and executing structured program and project management across multiple engagements. Proficient in navigating complex enterprise environments and fostering long-term relationships with stakeholders.

Highest-signal resume keywords

Program ManagementStakeholder ManagementCustomer SuccessEnterprise IntegrationAI-Native Integration Platforms

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technology ConsultingSolution DeliveryTechnical Account ManagementStructured ThinkingEnterprise Systems

Soft Skills

Exceptional CommunicationRelationship BuildingNavigating Ambiguity

Tools & Technologies

SAPOracleMicrosoftSalesforceWorkdayWorkatoBoomiMuleSoftZapierMerge

Industry Keywords

Digital TransformationBusiness Systems AnalysisStartup ExperienceAI / Agentic ConceptsWorkflow Automation

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Own the enterprise customer relationship from kick-off to go-live and beyond
Manage expectations and maintain executive alignment
Run post-sales discovery and alignment workshops to refine requirements, success metrics, and delivery plans
Plan and manage implementation phases, milestones, dependencies, risks, and stakeholder communication across concurrent engagements
Drive adoption and value realization using an account-health framework
Spot and surface expansion opportunities to the Growth team
Relay customer feedback and platform gaps to Product and Engineering
Work closely with Architects, Engineers, Product Support, and Founders
Work with CIOs, CTOs, VPs of Engineering, and integration leaders at enterprise and high-growth SaaS companies

Requirements

What you’ll need

5–8 years in technology consulting, solution delivery, program management, customer success, or technical account management
Exceptional communication and stakeholder management
Strong, structured program and project management across multiple concurrent enterprise engagements
Success-and-adoption mindset focused on customer adoption, expanded usage, and value realization
Technical fluency to lead integration discussions, run technical account management, and challenge assumptions; coding is not required
Structured thinking and comfort navigating ambiguity and complex enterprise environments
Track record of building long-term, trusted relationships
Familiarity with AI / agentic concepts and AI-native integration platforms
Understanding of enterprise integrations, workflows, or automation platforms
Experience with enterprise systems such as SAP, Oracle, Microsoft, Salesforce, or Workday
Familiarity with iPaaS or workflow automation platforms such as Workato, Boomi, MuleSoft, Zapier, or Merge
Background in management consulting, digital transformation, or business systems analysis
Startup or early-stage company experience

Benefits

Comp & perks

Founding team opportunity to shape engineering culture and technical direction from day one
Cutting-edge AI + infrastructure tech solving complex, high-value enterprise problems
Early traction with Fortune 500 clients and high-growth software companies
Direct line of sight to leadership and future engineering management path
Work with a small, exceptional team that ships fast and celebrates bold ideas