Refold AI

Technical Program Manager

• Own the enterprise customer relationship from kick-off to go-live and beyond
• Manage expectations and maintain executive alignment
• Run post-sales discovery and alignment workshops to refine requirements, success metrics, and delivery plans
• Plan and manage implementation phases, milestones, dependencies, risks, and stakeholder communication across concurrent engagements
• Drive adoption and value realization using an account-health framework
• Spot and surface expansion opportunities to the Growth team
• Relay customer feedback and platform gaps to Product and Engineering
• Work closely with Architects, Engineers, Product Support, and Founders
• Work with CIOs, CTOs, VPs of Engineering, and integration leaders at enterprise and high-growth SaaS companies

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Engineering Manager

• Own the technical direction for the platform and agent infrastructure while remaining hands-on with scoping, building, and technical decisions
• Scale the engineering organization as the company grows, including hiring and grooming a world-class team
• Ship quickly while maintaining reliability, security, and depth for B2B SaaS customers
• Set and maintain engineering standards, culture, and rituals
• Partner with founders and go-to-market teams to translate enterprise problems into shipped product

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Head of Engineering

Salesforce Developer

• Own architecture for complex Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform, and related enterprise applications
• Serve as the senior Salesforce technical point of contact for enterprise accounts
• Drive decisions around Salesforce architecture, Apex, Lightning Web Components, data modelling, automation, APIs, authentication, governor limits, error handling, and performance
• Design and implement scalable integrations between Salesforce and enterprise systems using REST/SOAP APIs, Platform Events, Change Data Capture, middleware, and other patterns
• Engage customer security and compliance stakeholders on Salesforce security architecture, access controls, profiles, permission sets, SSO, OAuth, data security, and deployment practices
• Translate recurring implementation and customer challenges into product requirements, reusable capabilities, and architectural improvements with Product and Engineering
• Build Salesforce reference architectures, implementation patterns, solution blueprints, reusable components, and technical runbooks
• Support enterprise deals through technical discovery, architecture reviews, solution design, proof of concepts, and technical deep dives

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Chief of Staff

• Run the company operating rhythm, including weekly leadership syncs, quarterly goals, and board and investor updates
• Own the agenda and follow-through for leadership and company operating processes
• Build and maintain the financial model, ARR and pipeline reporting, and fundraising data pack
• Lead ambiguous 0-to-1 projects such as new market analysis, pricing changes, vendor and tooling decisions, and partnerships
• Partner with recruiting on hiring processes, scorecards, onboarding, and people policies
• Act as the CEO’s proxy when needed and identify gaps in the CEO’s perspective
• Author clear written memos to support company decisions

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Financial Planning and Analysis

• Manage month-end and year-end financial closures, including reconciliations, journal entries, accruals, and maintenance of accurate books of account
• Oversee accounts payable, accounts receivable, vendor payments, employee reimbursements, invoicing, and timely collections
• Monitor cash flow, working capital, receivables ageing, and payment schedules
• Prepare financial statements, MIS reports, dashboards, budgets, forecasts, and financial performance analysis
• Track budget versus actuals, analyse variances, monitor key financial metrics, and provide actionable insights to leadership
• Manage GST, TDS, statutory compliance, and tax filings
• Coordinate with external auditors and consultants
• Strengthen financial controls and maintain audit-ready documentation
• Ensure adherence to accounting and regulatory requirements
• Drive business operations and process improvements through automation and standardisation of finance workflows, procurement, vendor management, and expense management
• Work closely with leadership and cross-functional teams to ensure financial accuracy, timely compliance, effective cash flow management, and scalable finance processes

Explore Strategic Finance Associate at Refold AI. Review requirements and application details.

Open roles

Technical Program Manager

Head of Engineering

Salesforce Developer

Chief of Staff

Strategic Finance Associate