FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Provide inbound first-level support for existing customers
- Assist customers with technical issues affecting TV, telephone, and internet services
- Identify customer needs and sales opportunities
- Provide needs-based product advice and optimize contracts during every customer interaction
- Present suitable Vodafone products persuasively, with a strong focus on sales
- Work 40 hours per week over 5 days in a shift-based system
- During the 5-week training period, work Monday to Friday on a permanent early shift
Requirements
What you’ll need- Fluent German with excellent verbal communication skills
- Comfortable using computers
- Ability to handle straightforward technical issues
- Service-oriented mindset and sales ability
- Strong interpersonal skills, persuasiveness, and empathy in sales
- At least 1 year of call center experience, ideally in technical service within the telecommunications industry, or at least 1 year of sales experience
- Reliable and self-motivated when working from home
- Residence in Germany
- Willingness to reliably cover the specified working hours
- Willingness to work shifts Monday to Sunday between 7:00 a.m. and 11:00 p.m., including every other weekend
Benefits
Comp & perks- Uncapped commissions and total earnings of up to €28 per hour through performance bonuses
- Permanent employment contract
- 100% remote work – no daily commute to a site
- Premium equipment package for your home workspace
- Health management program and gym discounts
- Training and career development opportunities
- 5 weeks of intensive, paid training
- Time off during the week in lieu of every other weekend worked