Sales Call Center Agent

regiocom SE

. Inbound first-level support for existing customers .

Posted 11/12/2026full-timeRemote • GermanyJunior💰 €14 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical customer support for telecommunications services, with a strong focus on sales engagement and meeting sales targets. Proficient in German at C1 level, ensuring effective communication with customers.

Highest-signal resume keywords

Technical Customer SupportSales ExperienceCall Center ExperienceGerman Language Skills (C1)Telecommunications Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportSales EngagementContract OptimizationCustomer ServiceIssue Resolution

Soft Skills

ReliabilityCommunicationProblem-Solving

Industry Keywords

TelecommunicationsInbound SupportSales TargetsCustomer ExperienceCall Center Operations

About the role

Key responsibilities & impact

Inbound first-level support for existing customers
Technical customer support for TV, telephone, and internet issues
Needs-based product advice and contract optimization
Sales engagement in every call
Participation in three weeks of paid training during a fixed early shift
Work in a two-shift system from Monday to Sunday between 7:00 a.m. and 11:00 p.m.
Work every other weekend with time off in lieu during the week

Requirements

What you’ll need

At least 1 year of call center experience, ideally in technical service within the telecommunications industry
At least 1 year of sales experience and a consistent track record of meeting sales targets
Reliable availability during the stated working hours
No secondary employment
Very good German language skills (C1 level)
Residence in Germany
Career changers are not eligible; experienced support and sales professionals are sought

Benefits

Comp & perks

Unlimited commission potential
Quality bonus (up to €28/hour possible)
Permanent employment contract
100% remote work—no commuting to a site
Premium technology package
Health management program and gym discount
Training and career development opportunities
Three weeks of paid training
Time off in lieu during the week