Public Health Nurse – Multi-Channel Contact Centre

Region of Peel

. Apply population health, public health, and nursing science to guide practice .

Posted 11/6/2026full-timeMississauga • CanadaMid-LevelSenior💰 CA$46 - CA$55 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in public health nursing, including assessment, planning, implementation, and evaluation of health strategies. Proficient in advocating for equitable access to services and fostering collaborative relationships within diverse communities.

Highest-signal resume keywords

Baccalaureate Degree In NursingCurrent License To Practice As A Registered NurseCurrent Certification In CPR (BLS)Experience In Public Health NursingAssessment And Evaluation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Assessment SkillsPlanning SkillsImplementation SkillsEvaluation SkillsEvidence-Informed Decision-MakingCritical ThinkingProblem-SolvingTele-PracticeCase ManagementHealth Promotion Models

Soft Skills

Excellent Interpersonal SkillsCustomer Service SkillsConflict Management SkillsDiplomacyActive Listening

Tools & Technologies

Mobile SystemsComputer ApplicationsRelevant Databases

Certifications & Qualifications

Current License To Practice As A Registered NurseCurrent Certification In CPR (BLS)

Industry Keywords

Public HealthCommunity HealthMaternal-Child HealthHealth PromotionDiverse CommunitiesEmergency PreparednessClient EngagementIntersectoral PartnershipsHealth InformationCommunity Resources

About the role

Key responsibilities & impact

Apply population health, public health, and nursing science to guide practice
Provide health information, teaching, counselling, assessment, and support to individuals, groups, families, and communities
Assess client health status, identify risks and health concerns, and support informed protective, preventive, and health-promoting choices
Identify information sources, community assets, resources, and service gaps
Establish client goals, outcome indicators, and evaluation measures
Facilitate client engagement and community development activities
Plan, develop, implement, and evaluate public health strategies using evidence-informed decision-making
Advocate for healthy public policy and equitable access to services
Collaborate with partners to address public health issues and improve outcomes
Develop and facilitate intersectoral partnerships and networks
Communicate Peel Region services, public health programs, and community resources
Navigate challenging interactions using empathy, active listening, and conflict resolution
Mentor and orient students, new staff, and colleagues
Participate in workgroups, research, quality assurance, and professional development activities
Support change management, workplace culture, emergency preparedness, and emergency response
Deliver direct client services through telephone and email to assess needs, provide health teaching, and connect clients with community resources and healthcare providers
Liaise with Family Health program areas to maintain program information, referral pathways, client-facing information, and systems
May be redeployed across Public Health and required to work in offices, clinics, community settings, or home visits

Requirements

What you’ll need

Baccalaureate Degree in Nursing or equivalent as recognized by a Canadian University
Current license to practice as a Registered Nurse by the College of Nurses of Ontario
Previous nursing experience, or public/community health nursing experience, or public health consolidation placement as part of a BScN degree
Current certification in CPR (BLS)
Understanding of Peel’s diverse community and associated health impacts
Ability to provide non-stigmatizing, equitable and inclusive care
Collaborative working relationships with internal and external partners
Excellent interpersonal and customer service skills; diplomacy and confidentiality
Advocacy, negotiation, conflict management, and de-escalation skills
Ability to work independently, in a team, and on project work
Assessment, planning, implementation, and evaluation skills
Experience using evidence to guide work, including health status data, critical appraisal of research evidence, and guideline analysis
Critical thinking and problem-solving skills
Ability to apply theory and learning principles to practice
Proficiency with mobile and computer systems, applications, and relevant databases
Effective written and verbal communication, presentations, public speaking, and group facilitation skills
Ability to adapt to changing work environments and support emergency responses
Organization and time management skills
Ability to work flexible hours, including weekends, standby/on-call, and evenings as required
Ability to work in and travel to multiple locations and use a personal vehicle for work-related purposes
Experience with preconception, prenatal, postpartum, infant, and early-childhood populations preferred
Knowledge of maternal-child health, parent-child relationships, transition to parenthood, early child development, and health promotion models preferred
Experience engaging diverse communities and evaluating interventions preferred
Experience in tele-practice, home visiting, case management, facilitation, and presentations preferred

Benefits

Comp & perks

Hybrid work arrangement with a minimum of two days per week on-site and flexibility for off-site work within Ontario
Job-based flexible hours of work
Accommodation throughout the recruitment process upon request
Accessible formats and communication supports available