Specialist, Strategic Planning, Management – Evaluation

Region of Peel

. Facilitate strategic and operational planning using strategic planning practices, processes, and tools .

Posted 9/29/2026full-timeBrampton • CanadaMid-LevelSenior💰 CA$94,455 - CA$106,262 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic planning, performance measurement, and evaluation methodologies, with a strong focus on developing Key Performance Indicators and facilitating continuous improvement initiatives. Proficient in data analysis and report writing to enhance program delivery and service outcomes.

Highest-signal resume keywords

Strategic PlanningPerformance Measurement Framework DevelopmentContinuous Improvement InitiativesData AnalysisProgram Evaluation Methods

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance MeasurementKey Performance IndicatorsQuality Improvement ApproachesStatistical Validity TestingSample Size CalculationsStatistical Power AnalysisLogic Model DevelopmentEvaluation Matrix DevelopmentChange Management MethodologiesProject Management

Soft Skills

Analytical ThinkingCritical ThinkingOral CommunicationWritten CommunicationFacilitation Skills

Tools & Technologies

Microsoft OfficeVisioWordExcelPowerPointSPSSRStataNVivo

Certifications & Qualifications

Credentialed EvaluatorCredentialed Strategic Planner

Industry Keywords

Human ServicesPublic AdministrationPerformance MeasurementContinuous ImprovementEvidence-Based Process Improvement

About the role

Key responsibilities & impact

Facilitate strategic and operational planning using strategic planning practices, processes, and tools
Create alignment and accountability and develop performance measurement frameworks and evaluation plans
Align departmental efforts with the Region of Peel's Strategic Plan through strategic planning, performance measurement, evaluation, change management, and continuous improvement
Analyze and interpret Human Services data, trends, risks, gaps, reports, and community indicators
Recommend evidence-informed process and service improvements
Lead and assist internal and external facilitations and consultations focused on planning, performance, evaluation, continuous improvement, and outcomes
Develop and analyze Key Performance Indicators with Human Services program areas
Facilitate evaluation plans, matrices, questions, frameworks, logic models, performance measurement frameworks, evaluation tools, data analysis, and report writing
Keep abreast of best practices and build departmental capacity through knowledge exchange and learning tools
Provide recommendations on risk management, quality assurance, business continuity, continuous improvement initiatives, and program changes
Recommend ways to measure and share performance statistics to improve program delivery and service outcomes
Manage clients and collaborate to ensure project success

Requirements

What you’ll need

Post-secondary education in Human Services, Planning, Public Administration, Public Service or a related field, combined with a minimum 5 years of relevant experience or an equivalent combination of education and/or experience
Strong knowledge of strategic planning, performance measurement and evaluation methodologies including logic model, performance measurement framework and evaluation matrix development
Experience in strategic and operational planning aligning to outcome development
Experience creating performance measurement frameworks and knowledge of Key Performance Indicators (KPI)
Experience applying quality and continuous improvement approaches and facilitating quality improvement initiatives, such as Lean, Six Sigma, or evidence-based process improvement
Satisfactory Level 1 Criminal Record Check obtained directly from a police station
Analytical and critical thinking skills
Exceptional oral and written communication and facilitation skills
Political awareness and sound judgment
Proficiency in Microsoft Office applications, including Visio, Word, Excel, and PowerPoint
Commitment to diversity, equity, and inclusion
Knowledge of statistical software such as SPSS, R, or Stata is an asset
Knowledge of qualitative data analysis software such as NVivo is an asset
Experience in program evaluation methods and practice, including statistical validity and reliability testing, sample size calculations, and statistical power, is an asset
Credentialed Evaluator designation and Credentialed Strategic Planner designation are assets
Experience in project management and change management methodologies is an asset

Benefits

Comp & perks

Comprehensive Health, Dental, Vision benefit plan (effective start date)
Optional enrolment into OMERS pension plan
Accrue Vacation on a monthly basis up to 3 weeks per annum
3 Paid personal days and floating holidays (non-union)
Flexible hours supporting your wellness and wellbeing (non-union)
Annual performance review and merit increases based on performance (non-union/ where applicable)
Supportive leadership and a culture of respect and inclusion
Access to tuition reimbursement (where applicable) and learning and development resources
Hybrid work arrangement and job-based flexible hours