Supervisor, Scheduling

Region of Peel

. Lead workforce scheduling and resource management for Peel Regional Paramedic Services, supporting more than 900 employees .

Posted 11/2/2026full-timeBrampton • CanadaMid-LevelSenior💰 CA$105,754 - CA$118,974 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce scheduling, resource management, and payroll processes while leading teams in a unionized environment. Proficient in analyzing workforce data to drive operational improvements and support strategic decision-making.

Highest-signal resume keywords

Workforce SchedulingResource ManagementLeadership ExperienceAnalytical SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce PlanningPayroll ProcessesScheduling MethodologiesData AnalysisPerformance Management

Soft Skills

Communication SkillsRelationship ManagementStakeholder Engagement

Tools & Technologies

Workforce Management Systems

Industry Keywords

Unionized EnvironmentCollective Agreement InterpretationOperational EffectivenessStaffing ForecastsAttendance Reporting

About the role

Key responsibilities & impact

Lead workforce scheduling and resource management for Peel Regional Paramedic Services, supporting more than 900 employees
Oversee daily staffing coverage and proactively address operational staffing shortages and scheduling challenges
Provide leadership, coaching, and performance management to Scheduling Coordinators
Lead continuous improvement initiatives that enhance scheduling processes, efficiency, standardization, and operational effectiveness
Monitor and maintain the integrity of scheduling systems, workforce data, and reporting processes
Prepare and oversee bi-weekly payroll submissions and attendance reporting
Develop staffing forecasts and workforce plans to support service delivery requirements and operational priorities
Collaborate with labour partners and operational leadership regarding scheduling practices, collective agreement interpretation, and staffing initiatives
Analyze trends related to absenteeism, overtime, staffing utilization, and workforce performance to support informed decision-making
Prepare reports, recommendations, presentations, and business planning materials for senior leadership

Requirements

What you’ll need

Postsecondary degree or diploma in Business Administration, Human Resources, Public Administration, or a related field
Minimum three (3) years of leadership experience in a supervisory or management capacity
Minimum five (5) years of progressive experience in workforce administration, human resources, business operations, program administration, or related areas
Experience leading teams in a unionized environment, including interpretation and administration of collective agreements
Strong knowledge of scheduling methodologies, workforce planning principles, payroll processes, and scheduling systems
Combination of education and experience may be considered
Experience managing competing priorities and making sound decisions in a fast-paced, operational environment
Strong analytical skills with the ability to interpret workforce data, identify trends, and recommend practical solutions
Excellent communication, relationship management, and stakeholder engagement skills
Advanced proficiency with Microsoft Office applications and workforce management systems

Benefits

Comp & perks

Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
Automatic enrolment into OMERS pension plan (where applicable)
Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum
3 Paid personal days and floating holidays
Flexible hours supporting your wellness and wellbeing
Annual performance review and merit increases based on performance (where applicable)
Supportive leadership and a culture of respect and inclusion
Access to tuition reimbursement (where applicable) and learning and development resources