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Corporate Consumer Process Administrator – Mortgage
Regions Bank. Support the overall customer experience across the Regions' footprint .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and marketing, with a strong focus on creating and implementing strategic initiatives and effective communication tools. Proficient in managing multiple projects while ensuring compliance and governance in marketing efforts.
Highest-signal resume keywords
Project ManagementMarketing AutomationAdobe IllustratorAdobe InDesignAdobe Photoshop
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementMarketingProcess ManagementMarketing GovernanceCreative DesignContent CreationTraining DevelopmentRegulated Marketing AuditsStrategic Initiative ImplementationSocial Media Marketing
Soft Skills
Excellent Communication SkillsTeam PlayerPrioritization SkillsInfluencing SkillsAbility to Work Under Tight Deadlines
Tools & Technologies
Marketing AutomationSurefireSalesforce Marketing CloudAdobe Creative SuiteMortgage Loan Officer Website
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Mortgage MarketingCompliance OversightCorporate ProgramsStrategic InitiativesCustomer Experience
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support the overall customer experience across the Regions' footprint
- Handle corporate-wide programs, projects, and strategic initiatives
- Partner with business group leaders, area field leadership, and corporate partners to design and implement programs, projects, and strategic initiatives
- Design, create, and implement communications, presentations, education, and training tools
- Provide general marketing and social media support, including ads, flyers, and other marketing creatives
- Monitor results and create tools to ensure effective communication
- Partner directly with Legal and Compliance teams
- Provide marketing governance and compliance oversight
- Administer marketing automation and technology
- Handle custom marketing requests
- Create creative designs and content
- Administer Mortgage Loan Officer website/Locator
- Provide training, onboarding, and consultation
- Support strategic mortgage marketing initiatives
- Track and report regulated marketing audits
Requirements
What you’ll need- Bachelor's degree
- Three (3) years of project management, process management, marketing, or related experience
- Proficient in Adobe Illustrator, InDesign, and Photoshop
- Ability to create and implement ideas with tight deadlines
- Ability to influence others across business groups
- Ability to manage multiple projects, programs and initiatives successfully
- Excellent prioritization skills
- Excellent written and verbal communication skills
- Strong team player skills
- General mortgage or mortgage marketing experience
- Experience with marketing automation such as Surefire, Salesforce Marketing Cloud, or similar platforms
Benefits
Comp & perks- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program