Loan Servicing Escrow Specialist

Regions Bank

. Maintain escrow accounts administered by the loan servicing group .

Posted 9/21/2026full-timeMemphis • Tennessee • United StatesJunior💰 $35,863 - $42,693 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in escrow account management, ensuring compliance with RESPA, HUD, and FHA guidelines while maintaining accuracy in financial processing and customer communication. Proficient in data entry and Microsoft Excel, with strong time management and communication skills.

Highest-signal resume keywords

Escrow Account ManagementCompliance with RESPA, HUD, and FHAData Entry and Typing SkillsMicrosoft Excel ProficiencyStrong Written and Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Escrow ProcessingEscrow AnalysisTax and Insurance Payment ProcessingPrivate Mortgage Insurance (PMI) ManagementGeneral Ledger Account Investigation

Soft Skills

Strong Time ManagementCustomer Communication

Tools & Technologies

Microsoft ExcelMicrosoft Word

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Loan ServicingRESPAHUDFHARisk ManagementCybersecurity Practices

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Maintain escrow accounts administered by the loan servicing group
Receive and provide escrow analysis in accordance with RESPA, HUD, and FHA guidelines
Audit tax, flood, hazard, and other escrow vendors
Complete escrow processing, including timely payment of taxes and insurance, customer statements, and annual analysis
Complete escrow research requests
Monitor and track flood insurance for escrowed loans
Apply and enforce compliance and regulatory matters
Communicate with customers regarding escrow questions
Investigate and clear outages on general ledger accounts
Ensure accuracy and integrity of escrow trailers on loans
Process private mortgage insurance (PMI) waivers and payments
Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices
Identify and support process improvements and apply disciplined change management practices
Track time and work overtime for hours exceeding 40 per week when applicable

Requirements

What you’ll need

High School Diploma or GED
One (1) year of loan servicing or related work experience
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Data entry and typing skills
Proficient in Microsoft Excel and Word
Strong time management
Strong written and verbal communication skills
Monday-Friday 7:30-4:30 during training
Monday-Friday 8am-5pm following training
Regular work hours including full days in the office three or more days a week

Benefits

Comp & perks

Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program