Relationship Banker I

Regions Bank

. Provide an exceptional customer experience on the cash line and phone .

Posted 9/22/2026full-timeRidgeland • Mississippi • United StatesMid-LevelSenior💰 $35,641 - $42,192 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills by providing exceptional experiences and resolving inquiries effectively. Proficient in cash handling, digital banking solutions, and adhering to banking regulations while building customer relationships.

Highest-signal resume keywords

Customer Service ExperienceCash HandlingDigital Banking SolutionsRelationship BuildingBanking Regulations Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transactions ProcessingDeposits and WithdrawalsTeller TransactionsProblem ResolutionCustomer Inquiries Handling

Soft Skills

Strong Customer FocusCommunication SkillsAbility to Handle Multiple PrioritiesRelationship-Building Skills

Tools & Technologies

Computer ProficiencyElectronic Communication Channels

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Banking ProceduresOperational Risk ManagementConsumer ProductsBranch Targets

About the role

Key responsibilities & impact

Provide an exceptional customer experience on the cash line and phone
Process deposits, withdrawals, payments, and other teller transactions
Answer customer inquiries about products and services
Fulfill servicing requests such as card replacement, information changes, PIN resets, check reordering, and basic problem resolution
Develop customer relationships and remain informed about customers’ banking relationships
Educate customers about consumer products and digital banking solutions
Assist branch and team members with customer problem resolution
Refer customers with complex financial needs to internal experts
Follow bank procedures, laws, and regulations and manage, identify, and report operational risks
Achieve branch targets by identifying customer needs and recommending appropriate Regions solutions
Make outbound calls using customer and prospect lead lists when needed
Attend the Jackson, MS Market interview day if selected

Requirements

What you’ll need

High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer frequently, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Strong customer focus and relationship-building skills
One (1) year of banking, cash-handling, and/or customer service experience (preferred)

Benefits

Comp & perks

Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Formulaic incentive plan with performance-based incentives
Overtime eligibility for hours worked in excess of 40 per week