Relationship Banker II

Regions Bank

. Meet with customers and prospects in person and by phone to determine financial needs .

Posted 9/29/2026full-timeNashville • Tennessee • United StatesMid-LevelSenior💰 $46,120 - $55,160 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and financial product education, with a strong focus on providing optimal customer experiences and resolving issues effectively. Proficient in cash handling and compliance with banking regulations.

Highest-signal resume keywords

Customer Relationship ManagementCash HandlingFinancial Product EducationNMLS RegistrationCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash TransactionsBanking ProceduresFinancial Needs AssessmentDigital Solutions EducationOperational Risk Management

Soft Skills

Communication SkillsProblem-SolvingCustomer Experience Focus

Tools & Technologies

Computer ProficiencyElectronic Communication

Certifications & Qualifications

High School DiplomaGEDLife Insurance License

Industry Keywords

Banking RegulationsConsumer ProductsBusiness ProductsLead GenerationBranch Operations

About the role

Key responsibilities & impact

Meet with customers and prospects in person and by phone to determine financial needs
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions
Conduct outbound phone calls using generated customer and prospect lead lists
Expand existing customer relationships and acquire new customers
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types
Educate customers on mobile, online, and ATM digital solutions
Provide an optimal customer experience, including greeting customers and processing transactions
Own and resolve customer issues
Refer customers to internal experts when complex financial goals and needs are recognized
Follow bank processes, procedures, laws, and regulations
Complete duties delegated and assigned by the Branch Manager
Manage, identify, and report operational risks as a member of the branch team

Requirements

What you’ll need

High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Bachelor’s degree (preferred)
Life Insurance License (preferred)
One (1) year of cash-handling, banking, and/or customer service experience (preferred)

Benefits

Comp & perks

Incentive eligible
Commission incentive plan
Formulaic incentive plan
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program