Relationship Banker II

Regions Bank

. Meet with customers and prospects in person and by phone to determine financial needs .

Posted 11/9/2026full-timeNashville • Tennessee • United StatesMid-LevelSenior💰 $46,120 - $55,160 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management and financial product education, with a strong focus on providing exceptional customer service and adhering to banking regulations. Proficient in cash handling and digital banking solutions, ensuring operational efficiency and risk management.

Highest-signal resume keywords

Customer Relationship ManagementCash Handling ExperienceDigital Banking SolutionsStrong Communication SkillsNMLS Registration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash TransactionsBanking ProceduresFinancial Needs AssessmentLoan and Deposit KnowledgeOperational Risk Management

Soft Skills

Relationship-BuildingCustomer FocusMulti-Priority ManagementProblem ResolutionEffective Communication

Tools & Technologies

Online Banking PlatformsATM SystemsComputer Proficiency

Certifications & Qualifications

NMLS RegistrationLife Insurance License

Industry Keywords

Banking RegulationsConsumer ProductsBusiness ProductsFinancial ServicesCustomer Experience

About the role

Key responsibilities & impact

Meet with customers and prospects in person and by phone to determine financial needs
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions
Conduct outbound phone calls using generated customer and prospect lead lists
Expand existing customer relationships and acquire new customers
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types
Educate customers on mobile, online, ATM, and other digital banking solutions
Provide an optimal customer experience, including greeting customers and processing transactions
Own and resolve customer issues
Refer customers with complex financial goals and needs to internal experts
Follow bank processes, procedures, laws, and regulations
Complete duties delegated and assigned by the Branch Manager
Help ensure sound banking practices and manage, identify, and report operational risks

Requirements

What you’ll need

High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Bachelor’s degree preferred
Life Insurance License preferred
One (1) year of cash-handling, banking, and/or customer service experience preferred
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship-building skills
Strong communication and customer focus

Benefits

Comp & perks

Incentive eligible
Commission incentive plan
Formulaic incentive plan
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program