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Retail Performance Executive
Regions Bank. Reviews Retail Banking performance metrics and identifies trends, risks, and opportunities to improve sales, service, productivity, and operational effectiveness .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Retail Banking performance metrics, strategic execution, and leadership in driving business growth. Proficient in utilizing data analytics for decision-making and implementing performance improvement initiatives across retail operations.
Highest-signal resume keywords
Retail Banking LeadershipPerformance Improvement InitiativesData Analytics UtilizationStrategic Thinking and ExecutionStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance Metrics AnalysisSales ManagementOperational EffectivenessProcess StandardizationWorkforce OptimizationCustomer Engagement StrategiesFinancial Wellness InitiativesCoaching EffectivenessTalent DevelopmentChange Management
Soft Skills
Effective CommunicationTeam DevelopmentInfluencing SkillsAnalytical Problem-SolvingPartnership Skills
Certifications & Qualifications
Bachelor's Degree in BusinessBachelor's Degree in FinanceBachelor's Degree in Management
Industry Keywords
Retail BankingFinancial ServicesSales EffectivenessOperational ExpectationsStrategic Objectives
About the role
Key responsibilities & impact- Reviews Retail Banking performance metrics and identifies trends, risks, and opportunities to improve sales, service, productivity, and operational effectiveness
- Partners with Consumer Banking Executive leadership to develop and execute strategies to drive business growth and consistent field execution
- Establishes accountability for execution against key performance indicators, operational expectations, and strategic objectives
- Develops and implements standardized processes across the Retail network
- Identifies performance gaps and implements mitigation strategies
- Optimizes workforce deployment and staffing strategies across branch segments, markets, and job families
- Leads initiatives to improve customer engagement, sales effectiveness, and service delivery
- Utilizes data, analytics, and business insights to influence decision-making and drive execution strategies
- Oversees performance enablement programs for sales execution, service delivery, coaching effectiveness, and associate productivity
- Provides leadership for Retail segment strategy execution
- Leads and develops the Retail performance enablement team
- Oversees Retail Sales and Service Managers
- Directs the Retail Market Coach function
- Provides strategic oversight of Financial Wellness and Education initiatives
- Leads the Retail Sales and Service Tools Support function
- Partners with business leaders on capability gaps and development strategies
- Supports onboarding, talent development, succession planning, and performance improvement
- Collaborates on strategic initiatives, change management, and transformation activities impacting the Retail Bank
Requirements
What you’ll need- Bachelor's degree in Business, Finance, Management, or a related field
- Fifteen (15) years of leadership experience in banking, retail banking, sales management, or a related financial services environment
- Ability to lead through change and organizational transformation
- Demonstrated leadership and team development skills
- Effective communication and influencing skills
- Excellent verbal and written communication skills
- Experience leading performance improvement initiatives
- Proven ability to drive results in a complex, matrixed environment
- Strong analytical and problem-solving skills
- Strong partnership and stakeholder management skills
- Strong strategic thinking skills and execution capabilities
Benefits
Comp & perks- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
- Annual discretionary incentive plan
- Opportunity to participate in the Long Term Incentive Plan