Senior Small Business Relationship Banker

Regions Bank

. Meet with customers and prospects in person and by phone to determine financial needs .

Posted 9/22/2026full-timeRidgeland • Mississippi • United StatesSenior💰 $46,797 - $54,657 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and relationship-building skills while effectively managing a portfolio of small business clients. Proficient in financial product offerings, digital banking solutions, and compliance with banking regulations.

Highest-signal resume keywords

Customer Service ExperienceSmall Business BankingRelationship ManagementNMLS RegistrationMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash HandlingTransaction ProcessingDigital Banking AssistanceSales TechniquesFinancial Product Knowledge

Soft Skills

Excellent Communication SkillsOrganizational SkillsRelationship-Building SkillsAbility to Handle Multiple Priorities

Tools & Technologies

Microsoft OfficeDigital Banking Solutions

Certifications & Qualifications

NMLS Registration

Industry Keywords

Banking RegulationsCustomer Relationship ManagementSmall Business Financial NeedsOperational Risk Management

About the role

Key responsibilities & impact

Meet with customers and prospects in person and by phone to determine financial needs
Proactively offer appropriate products, services, and guidance to help customers achieve financial goals
Focus on small business customers with revenues up to $5MM
Acquire new customers and deepen existing relationships through checking acquisition, check cards, money movement, credit cards, merchant services, and lending
Achieve individual and branch targets and goals
Conduct outbound calls to small business and consumer customers using generated lead lists
Partner with the Branch Manager as primary relationship managers for a portfolio of small business customers
Educate and advise customers on Regions’ consumer and business products and services, including loans and deposits
Educate customers on mobile, online, ATM, and other digital banking solutions
Support day-to-day branch responsibilities, including greeting customers and processing transactions
Own and resolve customer issues
Refer customers to internal experts when additional financial needs are identified
Support team development as a subject matter expert for junior bankers
Follow bank processes, procedures, laws, and regulations
Complete duties delegated and assigned by the Branch Manager
Manage, identify, and report operational risks
Track hours worked in excess of 40 per week

Requirements

What you’ll need

High School Diploma or GED
Two (2) years of banking, sales, and/or customer service experience
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to work Saturdays as needed
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to provide excellent customer service
Excellent relationship-building skills
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong business acumen to assess the needs of small business clients
Strong verbal, written communication, and organizational skills

Benefits

Comp & perks

Incentive eligible
Commission incentive plan
Formulaic incentive plan
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program