Business Application Manager

Reguvis

. Technically and functionally administer and further develop various tools and systems .

Posted 9/28/2026full-timeCologne • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and developing tools and systems, particularly HubSpot, while effectively translating business requirements into technical configurations. Possesses strong process-oriented skills to identify inefficiencies and implement improvements in collaboration with cross-functional teams.

Highest-signal resume keywords

HubSpot AdministrationProcess ImprovementTechnical ConfigurationCustomer Service CollaborationGerman Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical AdministrationWorkflow AutomationTicketing ProcessesDashboard DevelopmentSoftware Implementation

Soft Skills

Clear CommunicationSolution-Oriented ApproachIndependent Working StyleOrganizational Skills

Tools & Technologies

HubSpotServiceNow

Industry Keywords

Application ManagerIT Project ManagerBusiness/IT Process ManagerProcess-Oriented Mindset

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Technically and functionally administer and further develop various tools and systems
Align applications with team workflows and requirements
Initially focus on HubSpot, particularly Service Hub
Collaborate closely with Customer Service to analyze existing processes, identify pain points, and develop practical technical solutions
Translate business requirements into technical configurations, including workflows, automations, ticketing processes, and dashboards
Identify weaknesses and jointly prioritize improvement measures
Drive the implementation of improvements
Collaborate with the Director of Business Systems & Processes, the Digital Solutions team, and Customer Service

Requirements

What you’ll need

Relevant professional experience and demonstrable achievements; a completed degree is not required
At least three years of professional experience in a comparable interface role, such as Application Manager, IT Project Manager, or Business/IT Process Manager
Ideally, experience implementing and further developing software systems such as HubSpot, ServiceNow, or comparable applications
Experience with HubSpot is advantageous; otherwise, a willingness and ability to learn the system independently and intensively
Process-oriented mindset and the ability to identify inefficiencies and use technology to support teams effectively
Clear, respectful communication with Customer Service, IT, specialist departments, and managers
Very good written and spoken German language skills
Independent and well-organized working style
Solution-oriented approach to driving initiatives forward

Benefits

Comp & perks

Mobile office and a 35-hour workweek enabling flexible, hybrid work
Opportunities to actively shape processes, structures, and systems
Individual professional development and knowledge sharing
Open communication, short decision-making paths, and collaboration on equal terms
Company doctor
Health initiatives
Discounted Urban Sports Club membership
Fresh cafeteria
Barista bar
Public transport pass
Company bike leasing program (JobRad)
Bicycle parking spaces